Credit Controller - Chertsey, United Kingdom - Page Personnel - UK
Description
hybrid- £30,000 plus achievable bonus
About Our Client:
Retail / FMCG
- To ensure accurate and timely notes are against each customer account in Oracle.
- To continually meet the cash collection and debtor day targets as set by the company.
- To understand all business procedures to easily identify any potential barriers to payment.
- To proactively manage all customer queries, through investigation to query completion.
- Maintain own ledger; ensuring correct details are registered resolving unallocated cash, credit balances and customer refunds
- To ensure daily debtor calls are duly made as part of monthly collection strategy.
- To make decisions regarding customer holds and when litigation processes should begin.
- To work with revenue billing, order authorisation, sales teams, and other internal contacts to ensure correct information is provided to customer.
- To post cash payments onto customer accounts.
- Work with the Team and the Credit Manager on Direct Debit collections and processing.
- Update Lease payments in Oracle, reconciling lease company prepayments
- To ensure manager consistently advised of any customer issues.
- To ensure over 60day debt is kept to a minimum.
- Debit note management including processing on to internal on line system
- Internal and external chasing of high volume of debit notes to resolution
- Proactive Query resolution of invoices and debit notes
- Cash Collection by telephone, & e mail
- Cash Collection forecast
- Chasing overdue debts in line with overdue collection cycle
- Reconciliation of customer's accounts
- Maintenance of customer files and records
- Liaise with the Credit Analyst in respect of c/limits and held order issues
- Liaise with the Credit Analyst in respect of held orders
- Internal/external meetings
- Raising of promotional/price credit notes
- Debit note/Chargeback analysis
- Direct Debit Collection
- Maintaining of Service Ledger
- Customer registration and modifications
- Comply with all Group policies, procedures, and objectives.
- Undertake any adhoc duties as directed by the Credit Manager.
The Successful Applicant:
Recent relevant experience of the duties in the job description
What's on Offer:
£30k salary plus achievable 5-10% bonus paid quarterley
excellent big company benefits
3 days in the office 2 from home
- Contact
- Robert Stack
- Quote job ref
- JN
- Phone number
More jobs from Page Personnel - UK
-
Accounts Assistant
Liverpool, United Kingdom - 3 weeks ago
-
Credit Controller
Blackburn, United Kingdom - 3 weeks ago
-
Payroll Bureau Administrator
Woking, United Kingdom - 5 days ago
-
Customer Service Team Leader
Bromley, United Kingdom - 4 days ago
-
Facilities Administrator
Salford, United Kingdom - 1 week ago
-
Executive Assistant
London, United Kingdom - 3 weeks ago