Dispensary Assistant - Stamford, United Kingdom - Lakeside Healthcare

Lakeside Healthcare

Verified Company

Stamford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Lakeside

LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest 'true' partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire.

Our values

Caring & Respect:

Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do.

Teamwork & Quality:

In all areas of our business we network, collaborate and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.

Our Dispensary teams are friendly, hard-working, dedicated professionals who put our patients first.

Our teams are structured to have Dispenser team leads, qualified Dispensers and Dispensary assistants so there is lots of room for the right person to develop if you are looking for a long term, stable and fulfilling career in Dispensing and we offer full training and development opportunities.

This is a great way to start your dispensing career journey

Job Introduction

The purpose of a Dispensary Assistant is to ensure the provision of professional and efficient service to the patients of Lakeside Healthcare Stamford attending the Dispensary.

We now have a great opportunity to recruit an enthusiastic and self-motivated person to work within our busy GP Surgery.

you will

Issue all repeat medication requests for the Dispensary and the local Pharmacies on behalf of the patient.
Action the online repeat prescription requests and using the dispensary task boxes appropriately.
Ensure that the Dispensary Assistants team has the prescription telephone lines, answering the telephone for prescription queries and issuing prescriptions.
Raise appliance prescriptions according to the requests from the community nursing team.
Issue prescriptions for care homes, ensuring that they are sent to the relevant GP for signing and the correct Pharmacy for delivery.
Organise and sort appliances and paperwork for collection/delivery when they have arrived.
Transfer the medication to the patients at the window/counter as per the SOP.
Collect and check all due prescription charges.
Ensure all monies received or handled on behalf of the practice are appropriately stored, and a record kept of all financial transactions.
Deal with prescription queries from patients and Pharmacies at the window/counter.
File dispensed parcels, ensuring correct labelling, and filing the prescription for collection.
Forward all invoices and dispensary related correspondence to the finance manager or dispensary manager according to practice policy.
Ensure dispensary and equipment is regularly cleaned in accordance to practice standards.
Accept pharmaceutical deliveries for the dispensary and ensure all relevant paperwork is completed and handed to the driver.
Ensure all items are stored appropriately.

Essential Criteria

Values of Caring and Compassion, Teamwork and Respect
Good standard of education
Ability to work as part of a multidisciplinary team.
Enthusiastic and Willingness to learn
Attention to detail
Can keep calm under pressure
Flexibility with a 'cando' attitude
A confident telephone manner
Excellent communication skills both written & verbal
The ability to work as part of a multidisciplinary team
Working knowledge of Microsoft Office packages (Word and Excel)
Knowledge/experience working in a Primary care (GP Surgery) setting is desirable
Full training will be provided on our Inhouse systems

What we offer you (Benefits)

Generous holidays (additional long service entitlements)
NHS pension and long service recognition
NHS Discounts (Blue Light Card)
Career opportunities
Role specific training and ongoing development
Great team environment

Lakeside Healthcare is proud to be a Living Wage employer

Interview process
Our interview process will aim to meet you in person however some interviews may be carried out virtually. If interviews are carried out at our GP practices, you will be required to wear a mask.

Please ensure you have your Right to Work documentation available at interview
We will require you to produce the original documentation prior to your start date.

Shortlisting

Website

Equality, Diversity & Inclusion

Equal Opportunities
Lakeside Healthcare is an equal opportunities employer. We are committed to ensuring that all our staff and job applicants are protected from unlawful discrimination. All employees and job applicants will be treated equally, fairly and with respect. We will endeavour, through appropriate training, to ensure that our hiring teams making selection and recruitment decisio