Visitor Services Assistant - Cambridge, United Kingdom - King's College Cambridge
Description
Department:
Visitor Services
Responsible to:
Head of Visitor Services
Responsibility:
King's College welcomes over a million visitors per year. These visitors may be members of King's, local residents, university members or tourists from around the world.
The role of a Visitor Services Assistant is to ensure each and every visitor receives a warm and welcoming experience at one of our entrances.
For many visitors to the College, a Visitor Services Assistant will be the first person they encounter representing King's College.
In addition, team members will need to play a part in maintaining the integrity of the College, its buildings and contentsSalary:
£16,961.30 per annum plus benefits and discretionary bonus
Contract type:
Permanent, part-time, 16.5 hours per week to be worked on a rota including weekends, 3 days out of 7
Person specification:
We are seeking a Visitor Services Assistant to join our team on a permanent basis working 16.5 hours per week.
- Deliver first class face to face customer service;
- Be patient, tactful and diplomatic;
- Be physically fit to cope with the demands of the job, which involves working outdoors throughout the year;
- Work with and support others in a collaborative manner;
- Cope with high visitor numbers during peak periods;
- Work with honesty and integrity when dealing with the members of the public;
- Be well presented at all times.
Other Details:
- 32 days annual leave pro rata (including Bank Holidays and Christmas closure period)
- Uniform
- Car parking (when available)
- Meals on duty
- Healthcare cash plan
- Bonuses
Application Process:
Applications should be made on the form provided on our website to arrive as soon as possible.
Job Types:
Part-time, Permanent
Salary:
£16,961.30 per year
Expected hours: 16.5 per week
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Onsite parking
- Referral programme
- Sick pay
Supplemental pay types:
- Yearly bonus
Work Location:
In person
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