Visitor Services Assistant - Cambridge, United Kingdom - King's College Cambridge

Tom O´Connor

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Tom O´Connor

beBee Recruiter


Part time
Description

Department:
Visitor Services


Responsible to:
Head of Visitor Services


Responsibility:
King's College welcomes over a million visitors per year. These visitors may be members of King's, local residents, university members or tourists from around the world.

The role of a Visitor Services Assistant is to ensure each and every visitor receives a warm and welcoming experience at one of our entrances.

For many visitors to the College, a Visitor Services Assistant will be the first person they encounter representing King's College.

In addition, team members will need to play a part in maintaining the integrity of the College, its buildings and contents


Salary:
£16,961.30 per annum plus benefits and discretionary bonus


Contract type:
Permanent, part-time, 16.5 hours per week to be worked on a rota including weekends, 3 days out of 7


Person specification:


We are seeking a Visitor Services Assistant to join our team on a permanent basis working 16.5 hours per week.


  • Deliver first class face to face customer service;
  • Be patient, tactful and diplomatic;
  • Be physically fit to cope with the demands of the job, which involves working outdoors throughout the year;
  • Work with and support others in a collaborative manner;
  • Cope with high visitor numbers during peak periods;
  • Work with honesty and integrity when dealing with the members of the public;
  • Be well presented at all times.
Previous applicants need not apply.


Other Details:


  • 32 days annual leave pro rata (including Bank Holidays and Christmas closure period)
  • Uniform
  • Car parking (when available)
  • Meals on duty
  • Healthcare cash plan
  • Bonuses

Application Process:

Applications should be made on the form provided on our website to arrive as soon as possible.


Job Types:
Part-time, Permanent


Salary:
£16,961.30 per year

Expected hours: 16.5 per week


Benefits:


  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Onsite parking
  • Referral programme
  • Sick pay

Supplemental pay types:

  • Yearly bonus

Work Location:
In person

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