Informatics Business Partner - London, United Kingdom - South London and Maudsley NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description
To be part of a team providing complete, accurate and timely Informatics to support performance, research and education.

The Informatics Business Partner will lead a team of analysts to provide a comprehensive analytics service to one of the Trust's clinical directorates or the corporate directorate.

This will include business planning, demand and capacity modelling, income support, data quality and mandatory reporting. The postholder will work collaboratively with senior stakeholders/customers to ensure the Clinical/Corporate Directorate's analytical needs are met. The Informatics Business Partner reports to the Requirements & Assurance Manager and may deputise in his/her absence. The postholder will be expected to work with a high degree of professional confidence and autonomy.


Career Progression pathways and development opportunities:
We are committed to get the very best out of our staff and support staff in their career aspirations.

We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties.

For this role, we offer career pathways to Senior Management roles.

In addition, we offer ongoing training and development in Microsoft Azure accreditations, including machine learning and predictive analytics, British Computer Society Training.


Day-to-day you will be responsible for working within the team and with relevant stakeholders to design, create and improve new and existing reports and dashboards across the trust.

Every report and dashboard will require documentation to support specification and design.

You will be expected to engage with stakeholders at all levels to determine requirements and gain approval and sign off same.

You will also be expected to facilitate user acceptance testing and sign off and act as a conduit for communication and feedback between the BI delivery team and the end user.


About the team:

The informatics team is split into two areas, data delivery and requirements & engagement. These teams work together to deliver against our service model to the organisation.


We work in an environment of collaboration, and whilst we endeavour to deliver information in a right the first-time environment, we have also created the space for teams and individuals to test out new technologies or interest projects within ring-fenced time - often in collaboration with external consultancies who support and encourage learning within the team.


Flexible working:


As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage.

In this role you will be able to work Monday to Friday in the time frames from 08:00 to 18:00, giving you the very best of good work life balance.


About the location:

The Digital Services Informatics team is based at Jeanette Wallet House, in-between Bromley and Croydon (BR3 3BX - free parking is available on site)

Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2).

We also provide services and operate across other locations, such as London boroughs of Croydon, Lambeth, Lewisham and Southwark; and substance misuse services for residents of Bexley, Lambeth, Greenwich and Wandsworth.


  • Assist senior managers and key stakeholders in defining and prioritising requests for reports and dashboards
  • Provide analytical expertise to a Clinical Delivery Service (CDS) including reporting, analysis, insight for development and delivery of CDS plans, triangulation of activity with workforce, finance, performance, and quality information.
  • Support the delivery of the data strategy and data quality strategy of the services responsible for the Trust
  • Ensure business requirements / user stories are captured and understood and are aligned with the trust strategy
  • Utilise a variety of techniques to understand, document and confirm business requirements.
  • Responsible for the technical definition of all information requests ensuring alignment to national strategies, regulatory requirements and local Trust requirements.
  • Translate complex aims and needs into clear and manageable plans and determine resource requirements to support product development and maintenance
  • Ensure that requirements and definitions for reports and dashboards are understood by the Informatics delivery team
  • Monitor progress of delivery of reports and dashboards and provide regular updates and communication to the requestor.
  • Ensure confidentiality, integrity and availability of business information throughout the product development processes
  • Continuously improve approaches to IT requirements gathering, analysis and business modelling, including educating, coaching and developing the skills of colleagues to improve quality of service
  • Ensure all reports and dashboards are built to an appropriate level of quality

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