Spa Tele-triage Clinician - Maidstone, United Kingdom - NELFT NHS Foundation Trust

NELFT NHS Foundation Trust

Verified Company

Maidstone, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are a telephone triage service who identifies a young person's emotional wellbeing and mental health needs to direct them to the most appropriate support service.

We listen and advise families and other professionals with evidence-based advice and information.

We are looking for experienced clinicians who are passionate about young people's mental health.

You will have experience and knowledge in working with children and young people, an understanding of mental illness, child development and treatment pathways.

You will have a core profession; Registered Mental Health Nurse, Social Worker or other Allied Health Professional.

The primary roles of the post are:
As a clinician you will tele-triage accepted referrals.

The triage will highlight the primary needs and then signposting of the referral to either NELFT CYPMHs, appropriate local stakeholders offering targeted support or to other agencies, if and when appropriate.

We operate the NHS 111 mental health line for Children & Young People in Kent & Medway, as a clinician, you will take crisis calls when escalated by our call handlers.

You will offer a tele-triage and risk assess the current needs and make onward referrals.

COVID-19 Vaccination

We continue to encourage all staff to ensure that they have been double vaccinated and received their booster.

We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

Probationary Period

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust.

All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment.

As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes.

The induction will be held at our head office in Rainham, Essex.

The Single Point of Access operates between 08:00 and 18:00 Monday-Friday

The Single Point of Access is based in Maidstone, easily accessible by car and offers a range of facilities including a restaurant and ample safe parking.

We value team involvement in service improvement and your professional development.

The post-holder will be a graduate qualified health care professional (e.g.

nurse, social worker, occupational therapist), or will have substantial CAMHS clinical experience and where appropriate will be fully registered with the appropriate professional or regulatory body (e.g.

HCPC, NMC). They will have extensive clinical experience working with children and young people with emotional wellbeing and mental health difficulties.

In addition, they will need to evidence that they are able to provide children, young people and their families with information and education thereby ensuring they have meaningful choices regarding interventions.

They will need to demonstrate that they have a wide range of knowledge in approaches to communicating and managing care.

The SPA receives, screens and directs referrals from across Kent and Medway Then provides advice, information, consultation and support to all referrers and a range of other local services.

The SPA works closely with the CYPMHS locality teams and aims to respond earlier to children and young people's needs in order to help prevent, reduce or delay the need for more specialist interventions.

The service is driven by the principles underpinning the national CYP-IAPT programme (Children and Young People's Improving Access to Psychological Therapies); evidence-based interventions, routine measurement of outcomes, access to high quality training and supervision for professionals and true co-production with children and young people.

Care pathway leads and practitioners ensure that a high quality, timely, accessible and evidence-based service is available to all children and young people who need it.

This means establishing and maintaining excellent working relationships with the SPA, wider social, health and voluntary services.

The Single Point of Access receives referrals for children and young people, with emotional wellbeing and mental health difficulties, but has since expanded to include referrals for ADHD, ASC and Learning Disability.

The referrals we receive are for a broad range of challenges, and the post holder will be able to develop knowledge and skills in the areas of mental health, neurodevelopment and crisis response.