2nd Line Technical Support - Borehamwood, United Kingdom - Asset Resourcing Limited

Tom O´Connor

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Tom O´Connor

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Description

Our client is a successful Hertfordshire-based managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional, Technical Support Engineer to operate within their client support function.


  • Enjoy providing remote and telephone support to a varied client set
  • Contribute as part of the service desk team to help achieve maximum client IT
resolution.

  • Have a good to very good working knowledge of PCs and Windows networking
  • Conduct onsite work and support as may be required by any client, including issue
resolution, installation, audits, and support

  • Have a full driving licence (own vehicle preferred but not essential)

Specific Technical Experience:

  • Windows Networking
  • Good understanding of TCP/IP
  • Troubleshooting Windows
  • Knowledge of hardware and ability to carry out repairs
  • Administration of Microsoft Exchange

Preferred qualifications and Skills:
Industry recognised qualification(s) ideal - MCP, MCSA, MCDT, MCSE, CCNA, CCNE, ETC.
Salary to £dependent on ability + expenses
Hours 9am - 5.30pm (Mon - Fri)
Holidays 4 weeks

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