Delegate Registration Executive - Fleet, United Kingdom - BCD Meetings & Events

BCD Meetings & Events
BCD Meetings & Events
Verified Company
Fleet, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

BCD Meetings & Events:
Delegate Registration Executive

About us:


At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers.

As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.


Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's 'team of 1,500+ people are committed to sustainability and driving success for our customers, our business and ourselves.

Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

In the UK we have a team of around 360 located across four BCD offices or remote based.


While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.


About the role:

We are looking for a
Delegate Registration Executive to join our growing Delegate Management project team. The key focus of this role is to manage hotel booking for large congress and exhibitions.

One minute you could be looking after bookings for 11,000 people in Toronto and next you could be looking after 25 bookings in London.

You will have excellent customer service and great communication skills, a good understanding of spreadsheets and databases.

Have a high level of accuracy and attention to detail and have the confidence to liaise with event delegates and clients as well as multiple hotel partners.

Sound like you? Read on


As an Delegate Registration Executive, you will:

  • Have an understanding of group hotel accommodation/reservations.
  • Utilise your hotel expertise in creation of the client contract.
  • Research, recommend, negotiate and contract appropriate accommodation.
  • Be client facing
  • Problem solve and communicate information to internal and external stakeholders including clients and suppliers
  • Work with and manage hotel management systems as per the client brief
  • Liaison with hotels regarding additional accommodation requirements or room block changes including subblock management.
  • Ability to travel onsite as required to support events (both in the UK and overseas).

You're good at:


  • Experience of working in hotel front office or reservations.
  • Previous client and delegate facing experience.
  • Able to demonstrate a high level of comfort and accuracy with figures and evaluate numerical data with experience of basic IT programs.
  • Excellent communication skills along with a calm, proactive and collaborative approach.
  • Ability to juggle multiple priorities, projects and tight deadlines.

You might also have:


  • Experience in project management in a meetings & events environment.
  • Experience of sourcing hotels for events or hotel contracting.

Our benefits for this role:


  • Life Assurance x1 your annual salary
  • 23 days holiday plus bank holidays
  • Birthday day off
  • Holiday Purchase Scheme allowing up to 5 additional holidays days
  • Discounted rates on Hotels & Travel
  • Gym & Fitness Discounts
  • Pension Scheme
  • Company Sick pay
  • Lifestyle Benefits

You should know:


  • This is a
    hybrid role that requires 3 days a week in our Fleet office
  • Our standard working hours are 9:00am 5:30pm with an hour break
  • You must have the ability to travel within the UK and overseas
-
You must also have the right to work within the UK

How to apply:

LI-KW1

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