Digital Transformation Lead - Trumpington, United Kingdom - Abcam Plc

Abcam Plc
Abcam Plc
Verified Company
Trumpington, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Company Description

From global research discoveries to clinical breakthroughs - our vision is to become the most influential life sciences company for researchers. If you are motivated by making a real impact to people's life and have a desire to work in a passionate and diverse community, Abcam is the place for you.


Our culture is driven by our dedicated, agile and audacious community of professionals who are driven by a combined purpose and sense of belonging.

We're incredibly proud to be recognised as one of the top 5 best places to work in the UK for two years running, as per Glassdoor's Employees' Choice Award.


Job Description:

Helping our customers achieve their mission faster is at the centre of everything we do. We commit to provide a world class customer journey experience for our customers through the channel of their choice. Abcam has an ambitious strategy and an aggressive transformation agenda. The function is focused on transforming the customer and employee experience through new ways of working and cross functional collaboration


Implementing and maintaining the systems is the responsibility of Abcam Digital; however, we require a Business Domain Lead to represent our sales function to collaborate with our digital teams.

This is a critical role which will ensure the technical landscape and data flows provides maximum value to our customers and is aligned to Abcam's strategic ambitions for the sales function.


Responsibilities:


  • Engaging with senior stakeholders and their teams in the sales function to identify business requirements which align to the strategic direction
  • Assess commercial benefits for all business requirements and ensure tangible values can be articulated and understood
  • Collaborate with digital teams to ensure business value, risk, timeline, dependencies drive prioritisation and influence digital road map
  • Perform user acceptance testing (UAT) for all relevant feature releases, and ensure our operations are not disrupted by continuous feature releases
  • Supporting the identification and prioritisation of new opportunities that the systems can provide, including upgrades, rollouts to global sites
  • Collaborate with performance and planning team to identify and prioritise opportunities relevant for the sales function
  • Work with digital product managers to capitalise on the potential from technologies: opening new strategic valueadd opportunities that the systems afford us e.g., untapped analysis opportunities, new reports, etc.
  • Leads the user experience to operate the Digital assets seamlessly and efficiently; provides coaching, testing, training, and handson support to ensure adoption
  • Collaborate with the data team to ensure all mandatory data fields identified are at the right level of completeness and quality for data to flow seamlessly through the tech architecture
  • Drives accountability for deployment and acceptance of the system features into the business, enabling the transformation of Digital maturity within Sales and Service.
  • Uses influencing skills to ensure change lands well and is sustainable within a complex culture
  • Establishes a "value mindset" through data, analysis, metrics, and commercial / financial decisionmaking

Summary of Job Requirements:


  • Ability to bring together stakeholders on complex issues
  • Excellent collaborator with the willingness to take on abstract duties and work through ambiguity
  • Ability to think creatively when dealing with complicated challenges and able to translate ideas into action
  • Excellent communications skills; high level of attention to detail

Qualifications:


Qualifications
About you

  • BA, BSc, MA, MSc in relevant fields
  • More than five years of experience in the Life Science market in Pharma and Biotech
  • Ability to work cross functionally
  • Excellent communication skills both written and spoken
  • Good attention to detail
  • Demonstrated ability for problem prevention, detection, and resolution
  • Qualification in any CRM system

Desired Qualifications:

  • A good understanding of drug discovery and/or diagnostic workflows and the technologies employed
  • Experience in selling solutions and services
  • Project Management
  • Change management
  • Lean six sigma
Additional Information

We know that when it comes to benefits, no one size fits all.

Flexibility and choice matter which is why we offer all kinds of ways to enable you and your loved ones to be well and live well.

You can expect;

  • A culture focused on wellbeing and opportunities for growth and development. We provide a wide range of training opportunities, for both professional and personal development.
  • The freedom to work in a way that works for you, with a focus on maximising productivity and innovation at work whilst reducing environmental impact.
  • A performancebased share plan, inspiring and rewarding our people as we deliver Abcam's strategy.
  • Attractive and flexible benefits package including 18
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