Booking Administrator - Bristol, United Kingdom - Pear Tree Recruitment

Pear Tree Recruitment
Pear Tree Recruitment
Verified Company
Bristol, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Reservations Agent

  • Clifton, Bristol
  • Up to £22,500 p/a + commission
Are you passionate about delivering high-quality customer service?

Do you want a role within an established company to develop your skills?


Our client specialises in providing exceptional guest experiences for all of their customers, and they are now looking to develop their Agents to join their friendly Reservations Department You'll be based in the Clifton office and working with the rest of the team to provide excellent customer service to their guests.

If you are multilingual, this would be preferred, however it is not essential, you just need to be keen to deliver excellent service


The role:


  • Handling inbound calls and assisting with general queries
  • Working closely with customers to provide suitable solutions to their requests
  • Maintaining accurate knowledge regarding products, policies, and procedures
  • Managing reservations and processing any changes as requested
  • Maintaining accurate records of all communications
In return, you will receive a competitive salary and a fantastic benefits package with perks including:

  • An annual bonus of up to 10%
  • The opportunity to work from home Mondays and Fridays after training
  • 2 free stays in company properties per year
  • Quarterly bonus
  • 22 days holiday (with the option to purchase up to 5 more)
  • Contributory pension scheme
  • Health cash back plan
  • Moneyoff scheme for retail outlets

The person:

Previous customer service experience in an office environment, preferably contact centre or reservations is desirable. You will also need excellent written and verbal communication skills to liaise with guests and internal personnel.

If you're looking to grow your career with this exciting opportunity, get in touch today for a confidential discussion


Job Types:
Full-time, Fixed term contract

Contract length: 6 months


Salary:
Up to £22,000.00 per year


Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Bristol: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Do you have the necessary documentation to support your right to work in the UK?

Work Location:
In person
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