Concierge - London, United Kingdom - Deverell Smith

Deverell Smith
Deverell Smith
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job details:


Posted
20 March 2024


Salary
Up to £26000 per annum


Location
London


Job type

  • Permanent
    Discipline
  • Real Estate, General Practice & Investment
    Reference
Resident Host Stratf_


Contact Name
Jonathan Catt


Job description:


  • Do you want to be a central part of one of the most exciting residential buildings in London?
  • Do you want to join a company leading the way in the build to rent space?
  • Do you want to join a company which constantly offers employees development & progression?

Job Title:
Resident Host (DAYS)


Sector:
Build to Rent


Salary:
£26,000


Working hours:8-5pm Or 10-7pm OR 12-9pm 5 days over 7 (on a rota)**
Location: Stratford


We are looking for competent and enthusiastic Resident Host to assist with the delivery of a BTR development in East London.


About you:


  • Ability to always engage residents with confidence
  • A positive team player, with an adaptable and flexible approach along with ability to work collaboratively to drive results and support the wider team and business objectives.
  • Selfmotivated / driven / boundless levels of energy.
  • Must be proactive and able to use initiative.
  • Excellent communication skills and telephone etiquette displaying sensitivities to and understanding resident needs.
  • Ability to work under pressure whilst remaining calm.

Key Responsibilities:


  • Welcome all residents and visitors with a warm and friendly approach on first name terms.
  • To be aware of amenity space activity throughout the premises.
  • Undertake regular compliance inspections of the building to ensure all Fire, Life & Safety systems are fully always adhered to and ensuring any issues are dealt with immediately.
  • Ensure any resident payments are processed accordingly at point of sale.
  • Track all maintenance requests for the building and liaise and respond accurately to all resident questions that may arise.

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