Senior Markets Service Officer - Hackney, United Kingdom - Hackney Borough Council

Hackney Borough Council
Hackney Borough Council
Verified Company
Hackney, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
Salary - Grade- GBP £40,005 to £41, SO2- Contract Type- Fixed Term / Secondment- Contract Length- 12 Months- Contracted Hours- Full Time - 36 hours per week- DBS Required- No- Department- Climate, Homes and Economy- Service- Public Realm- Closing date- 07/02/2024
12 Month Fixed Term Contract / Secondment Opportunity


As a multi award winning service and a leading operator in our field Hackney Markets Service deliver a Best-in-Class service providing innovative ways to Develop and operate Markets and Street trading activities.

This is an exciting time to join the Markets and Street Trading Team, following a period of unprecedented challenges across the UK where our high streets are shrinking and retail chains are closing down.

Hackney is leading the way for other local authorities in expanding and growing our portfolio across the borough and stimulating the local economy recovery.


Hackney's nationally recognised street markets reflect the borough's vibrant & diverse communities and cultures, with 6 historic and successful markets dating back hundreds of years offering a wide range of quality goods, value for money and a meeting place for those much-needed social interactions.

Our markets have strong links with our local communities, food growing projects, small businesses, start-ups and festivals.


The Senior markets Service Officer role will provide supervisory support to the markets and street Trading Operations Manager for the successful and consistent delivery of the Markets and street trading function.


You will work as a senior part of the Markets and Street Trading Team undertaking enforcement and compliance inspections of all licensed trading activities across Hackney, You will supervise the deployment and customer service delivery of our Market service officers and foster close working relationships with all of our Traders as well as a diverse mixture of internal and external stakeholder partners with a view to increasing the number of licenced street traders in the borough supporting the economic growth of the local economy.


We are looking for someone with excellent communication skills, a flexible approach to work, and the drive to deliver effective outcomes.

You will also be required to deal with complaints, investigations, which may require formal interviews under PACE and special project work.

We are committed to setting high standards for the community we are here to serve, and we believe in a partnership approach to advice and enforcement.

Your goal is to ensure the effective compliance to licence conditions and enforcement of the boroughs street trading activities, so a background in management, Enforcement and/ or the Customer Service sector would be helpful


There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services.

Hackney is one of London's most vibrant and diverse boroughs.

It's one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.


The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

Interview date:

TBC


We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved.

In order to achieve this, we look for people who are:
Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
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