Motor Claims Advisor - Doncaster, United Kingdom - One Call Claims Limited

Tom O´Connor

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Tom O´Connor

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Description
**Claims Advisor

  • Call Centre/Live Chat Staff**
    Work Hours: Full time
  • Permanent 44 hours per week (12 hour shift pattern) 4 days on 4 days off

Salary:
Various pay grades available + Comprehensive benefits


Benefits:
Paid overtime at £20p/hr, Monthly Lottery Scheme (jackpot currently £


Place of Work:
Carolina Court, Doncaster, DN4 5RA (On Bus route, approximately 1 mile from Town Centre)


Start Date:
Various start dates available including immediate


As a permanent employee we will provide you with the following additional benefits:

  • Full Training Programme provided
- £400 Annual performance bonus

  • Free Gym access
  • Free onsite parking
  • Dress Down Friday every Friday
  • Subsidised staff canteen
  • One Call Events such as 'a day at the races'
  • Annual leave amounts to 25 days plus bank holidays.
- "Star of the Month" and One Call Leader-board Schemes and bonus incentives

  • Additional benefits based on time served such as Car Allowance, Free Breakdown cover, Health Insurance, Free Travel Insurance.
  • Workplace pension contributions.
  • Internal Progression

Experience
No experience is required as a comprehensive induction is provided and full training will be given.


What skills do you need?

  • Strong communication skills with a passion for helping others
  • Professional manner
  • Troubleshooting and problemsolving skills
  • Ability to work to targets/deadlines
  • Effective time management
  • Basic Computer Skills

Duties include:


  • Handling both telephone and live chat enquiries within the call centre
  • Administering customers files correctly, whilst building genuine rapport.
  • General administration regarding calls and policies.

Any further enquiries please call

Job Types:
Full-time, Permanent


Salary:
£19,000.00-£24,500.00 per year


Schedule:

  • Day shift
  • Overtime

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