IT Support Helpdesk Apprentice - Dorchester, United Kingdom - QA Ltd

QA Ltd

Verified Company

Dorchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Employer description:

Squire Technologies are based in the South West of the UK in Dorchester which offers a great country based lifestyle with good access to outstanding coastline and maritime facilities.

They have had year-on-year growth providing Carrier Grade Telecoms Products and Services to the Telecommunication Industry with deployments in more than 70 countries.

Overview:

You will have the opportunity to gain valuable skills and experience as you complete a IT AWS Cloud Support Specialist - Level 3 Apprenticeship.

Salary:

£14,000 per annum.

What's in it for you:

Your role will be part of the Support Team within a dynamic and busy local Telecommunications Company and will work alongside individuals who are highly experienced and experts in their field.

This is a good opportunity for the right individual who is looking for a career in Telecommunications and wants to learn.

Duties:

You will be responsible for:

Learning and becoming proficient in support systems and procedures
Recording cases for customer faults
Undertaking/assisting with IT/telecoms related projects
Provide support to other members of the Support Team
Understanding and configuring telephone systems
Shadowing senior staff

What we are looking for:

You will need the following skills:

Excellent written and spoken English
Confident communicator
Team player
Able to work on own initiative
Selfstarter
Punctual
Reliable
Motivated

Entry requirements:

GCSE Maths and English (or equivalents) at grades 3+ (D or above)

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

Find out more here:

Working week:

37.5 hours per week,

Monday to Friday, 9am to 5:30pm with 1 hour lunch break.

Future prospects:

Important information:

QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.