Linen Room Assistant - Harlow, United Kingdom - Synergy LMS

Synergy LMS

Verified Company

Harlow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Linen Assistant

Reports To:
Linen Room Supervisor

Hours: 42.5

JOB
PURPOSE

To prepare, deliver and collect the linen and laundry in line with the contractual services on a day to day basis.

COMMUNICATION & WORKING RELATIONSHIPS

Internal to Synergy:

Contract Manager

Linen Room Supervisor

Production Manager

Trainer

Employees of the company

External:

Visitors

Health Service staff

DUTIES AND RESPONSIBILITIES

To assist in providing an effective and efficient customer liaison service so that all Synergy customers receive a quality service.
Ensure that effective communications are maintained between customers and Synergy personnel and that prompt action is taken for service requests or complaints.
Co-ordinate deliveries and collections from wards.
Ensure that company policies and procedures are maintained, particularly compliance with the required Health and Safety procedures and guidelines.
Transfer linen from laundry cages, trolleys to shelves.
Record information on linen stocks.
To take a flexible approach to work within the laundry service.
To participate in staff development and training initiatives.
To safely operate and monitor machines and equipment (master mover effectively and efficiently.
To act responsibly when maneuvering cages with linen and be aware of the general public.
To undertake any other duties or tasks as reasonably required.

HEALTH AND SAFETY/RISK MANAGEMENT

The jobholder will comply with the Health and Safety At Work Act 1974 and other supplementary legislation and is required to take reasonable care to avoid injury during the course of work and co-operate with the Trust's and Company's Health and Safety policy and statutory regulations.

To use in a proper safe manner the equipment and facilities provided.

To refrain from willful misuse of, or interference with, anything provided in the interest of health and safety and any action, which might endanger yourself and others.

To report as soon as practical accidents, hazards and untoward incidents and to ensure that accident forms are completed.

EQUALITY AND DIVERSITY
The jobholder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, customers and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.

CONTINUOUS PROFESSIONAL DEVELOPMENT

The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority.

The jobholder will undertake all mandatory training required for the role.

RESPECT FOR PATIENT CONFIDENTIALITY

The jobholder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.

SPECIAL WORKING CONDITIONS

Physical Effort

To adhere to the Company Manual Handling policy and procedure in executing the safe transfer of linen and laundry items around the Trust. This will require moving heavy weights manually and using trolleys/cages on a regular basis.

Mental Effort

To be able to maintain concentration where the work pattern is predictable for example, maintaining high standards of accuracy when checking the contents of customer requirements.

Emotional Effort