Saturday Telephonist - Cheltenham, United Kingdom - BMW Group Retail

Tom O´Connor

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Tom O´Connor

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Description
Cotswold Cheltenham is looking for a Saturday Telephonist.


Your role


As a Saturday Telephonist, you will be focused on ensuring that each customer phone call is dealt with in an efficient and courteous manner to ensure the highest standard of customer care is reached.


Responsibilities:


  • Answering and distributing inbound calls.
  • Ensure customer online leads are acknowledged, logged and passed to the correct departments.
  • Liaise with the relevant departments to ensure all customer enquiries are answered.
  • Ensuring full, clear communication with customers to understand their needs.
Working hours: 8.5 hours per week, 8am - 5pm (with a 30-minute lunch break) on Saturday.


Your profile


If you are driven, dedicated to delivering an exceptional customer experience and have a passion for working within a premium brand then this is a fantastic opportunity to develop your career with one of the largest
BMW and MINI retailers in the country.


Rewards

  • 32 days annual leave pro rata for parttime employees (inclusive of bank holidays)
  • Health & Wellbeing benefits
  • Life Assurance
  • Employee Recognition Program
  • Employee Car Scheme
  • Staff Discounts
  • Employee Benefits including discounts on retailers, restaurants & cinemas
  • Referral Programme
  • On Site parking
  • Company Social Events
  • Pension Scheme
  • Cycle to work Scheme
  • Long Service Award

Similar searches:

BMW, Permanent, Sales / Customer Service, Part-time, Competitive


Retailer
Cotswold Cheltenham


Location
Cheltenham


Salary
Competitive


Ref
SaturdayTelephonist


Starts
24 Feb 2023


Closes
17 Mar 2023


Brand

BMW

Contract Type
Permanent


Hours
Part-time


Business Area
Sales / Customer Service

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