Healthcare Consultant - Stevenage, United Kingdom - Gallagher

Gallagher

Verified Company

Stevenage, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Us:

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries.

As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive.

Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

Overview:

Your role at a glance

In this role, you'll maintain and develop a portfolio of new and existing corporate clients by providing high-quality advice, to an agreed budget, with a specific focus on client retention.

You'll identify and expand lines of cover and service delivery from ongoing clients via cross-selling while providing a professional high quality service to all clients, colleagues, and other third parties.

Responsibilities:

What you'll be doing

Responsible for client account ownership anticipates and responds to the ongoing and future needs and objectives of clients, with a prompt and flexible approach to meet and exceed their expectations and ensure consistent delivery of outstanding service.
Deal with the servicing of all allocated clients including renewals, midterm amendments and claims and also attend meetings with clients as and when appropriate and/or required.
Demonstrates extensive and uptodate technical healthcare knowledge at all times, advising clients as required within the designated Permitted Areas of Activity as confirmed by line management/Compliance.
Maintains and develops strong relationships with both new and existing corporate clients, and is relied upon as their trusted adviser.
Develop effective internal and external relationships to assist in providing an efficient professional service to clients in line with service agreements and manage their expectations on work being undertaken
Achieve and exceed revenue targets, through retention of existing clients and new business generation to existing clients via crossselling.
Preparation of detailed client reports, PowerPoint presentations, spreadsheets, etc.
Ensure all work carried out and all communications with clients are in accordance with our compliance procedures and antimoney laundering procedures are followed.
Plus any additional duties and responsibilities that may reasonably be expected to be undertaken in accordance with the role.

Qualifications:

What we are looking for:

Desirable:

CII PMI qualifications.
Technical knowledge and understanding.
Good level of technical healthcare knowledge (ie products, policies, insurance market and related issues) through appropriate industry exams and CPD.

Required:

Developing core consulting skills around communication, questioning, listening, report writing and presenting.
Proficiency in using Microsoft suite.
Awareness of the regulatory requirements in respect of 'advised' and 'nonadvised' sales.
Strong verbal and written communication skills at all levels, both internally and externally.
Excellent organisation skills, with the ability to work to tight deadlines and manage multiple tasks.
High level of accuracy and attention to detail in all areas of work, including ability to produce high standards of documentation.

Additional Information:

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others.

Don't worry, we're here to help, however, we can only do this if you let us know.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation.

We are committed to diversity and opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

If this sounds like somewhere you'd like to join, we'd love to hear from you