Administrator - Belfast, United Kingdom - Axis Recruitment Services

Axis Recruitment Services

Verified Company

Belfast, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Administrator

My client based in Belfast is looking to appoint a motivated, conscientious and enthusiastic person with excellent administrative and communication skills.

You will provide the first point of contact for new and existing clients and undertake a wide range of office duties.

Every day is different so you must be resilient, flexible and well-organised.

Overview of the position:

The position of Administrator will be to provide all administration support to the Service Department.

Customer service skills and strong work ethic are a must have to work in a growing and very busy service department.

To provide support to regional growth and ensure processes are effective and administration of them are completed in a timely manner.

Key Responsibilities:

Logging of Fault Calls
Dealing with Telephone queries relating to Service Department (Faults)
Allocation of Calls to Engineers
Updating Client with reports etc
Liaising with customers and clients on progress of jobs
Keeping the Service software up to date.
Meeting the Service Department KPIs / Client KPIs
Processing of engineer paperwork
Invoicing the calls when completed on the Sage System
Ensuring Deadlines are met
Overall General Administrative duties
Allocation and Reconciliation of Engineers Van stock

Essential Requirements:

2 Years' current admin experience / service desk experience would be beneficial
Excellent communication and customer service skills
High attention to detail
Strong time management skills
MS Excel

Salary
Axis Recruitment is an employment agency recruiting on behalf of our client.

For immediate consideration please forward your CV via the link making sure to clearly highlight your most relevant experience or alternatively contact John on

Job Types:
Full-time, Permanent

Salary:
£20,000.00-£22,000.00 per year

Schedule: