Contract Quality Representative - Exeter, United Kingdom - Highfield Professional Solutions

Highfield Professional Solutions
Highfield Professional Solutions
Verified Company
Exeter, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Contract Quality Representative

Location:
Home Based SW

Full Time - Perm

Up to £25,000 + benefits

The Company

Our client is 1 year into their 7-year contract for the repairs, maintenance, void preparation, and substantial programme of projects to a housing stock of 27,000 across the South of the country.

They are a new business, formed to deliver infrastructure, asset and facilities management services into the UK Defence Sector.

They are a 50:50 Joint Venture between 2 already established big players in the FM and Utilities markets with over 55 years' experience.


The role

The Contract Quality Inspector Representative will be responsible for the delivery of the Contract Quality Plan and support the operational teams with inspections, training, and guidance to ensure work activities of all employees and their subcontractors arecompleted in line with the applicable quality standards and contractual requirements.

The role focuses on Quality and Assurance Management within the Accommodation Contracts in defence, supporting Line Management on implementation and ongoing development of the Quality Management System.


Key accountabilities:


  • Gather, analyse, and prepare data for selection of monthly inspections
  • Work collaboratively with the client and the operations team to deliver the contractual inspections in a timely manner
  • Conduct monthly contractual inspections on all retrospective work orders
  • Conduct audits on previously completed inspections to ensure accuracy and reliability
  • Ensure supply chain partners are contractually compliant
  • Aid the CQM in managing and analysing quality events and/or trends within the company such as (but not limited to): Audit results, inspection actions and customer complaints
  • Provide training on processes and procedures to the operational team and supply chain partners (working on site)
  • Assist in the development and continual improvement of the Contract Quality Plan
  • Develop, communicate, and achieve contractual Key Performance Indicators to drive behaviours towards continuous improvement
  • Submit weekly assurance reports to the line manager

Could this be for you?
Ideally you will have some Previous Facilities Management experience or skills including auditing that will transfer into the role. However full training will be provided.

Essentials skills include:

  • Good communicator
  • Strong problemsolving abilities
  • Team player
  • Can do attitude
  • Data Analysis and Report Writing
  • Proficient in Microsoft Word, Excel, Power BI, and Power Point
  • Full Driving Licence


Location will be flexible, with home working where practical an option but there will be requirements for travel within the UK to support the teams and activities of the business.


Why apply?
Development and Training will be offered within this role to help you grow within the business.
Brand new government contract with at least 7 years stability
Competitive salary and benefits package, including 25 days holiday, pension scheme etc
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