Customer Service Advisor - Swindon, United Kingdom - Huntress

Huntress

Verified Company

Swindon, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is a temporary, ongoing position with an established organisation, and this role will be based at their distribution depot in Swindon, SN3.

The role will involve:
- tracking and investigating customers queries.

Managing a queue of queries ranging from clients to customers.
Adhering to company compliance and escalating any discrepancies to management.
Coordinating investigations into queries and complaints to reach a resolution.
Inputting and updating data using the CRM.

This is a full time vacancy (39 hours a week) and working hours will be between 8am and 6pm. This will be over 5 days out of the 7 and will include weekend working.

If you have experience in a similar role, or feel that you have the necessary transferable skills for this role, please click apply

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.