Restaurant Supervisor - Belfast, United Kingdom - Galgorm Collection

Galgorm Collection

Verified Company

Belfast, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB TITLE

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Restaurant Supervisor -Fratelli Belfast

JOB REFERENCE

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RSFB 08/23

REPORTING TO

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Restaurant Manager.

HOURS

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Full-time, varied shifts primarily 4-5 days out of 7.

JOB LOCATION

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Fratelli Belfast, Great Victoria Street, Belfast.

SALARY:
£12.92- £14.42 pay scale in place.

About the role

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Fratelli Ristorante, Pizzeria & Bar oozes rustic Italian charm with a contemporary edge. Meaning 'brothers' in Italian the Fratelli brand concept is to welcome guests into a family-friendly, informal environment where the focus is on simple yet quality cookery and a warm welcome.

We are seeking to recruit a dedicated, enthusiastic supervisor to join our Fratelli Belfast management team. You will join an existing team of supervisors and assist with the management of all day-to-day operational issues relating to the food & beverage service within Fratelli Belfast. We are seeking someone with a passion for hospitality and the ambition to progress within our company

The main duties will include but are not limited to;

Consistently provide a friendly and efficient service to all visiting guests.
Having full and complete knowledge of the menu, enabling you to assist with any guest or customer queries.
Supervising the F&B team ensuring that all are well trained and daily duties are clearly outlined.
Demonstrating effective communication skills and working in a professional manner with all customers and colleagues.
Monitoring team members to ensure all Company and Statutory Fire, Health, Safety, and Hygiene Regulations are observed.
Participating in regular team meetings.
Reporting any guest or operational issues to the Management team.
Using the restaurant till systems to place orders and process customer payments correctly.
Carrying out opening and closing procedures, including till reconciliations and other key holder duties.
Ensuring knowledge of the Galgorm Collection and facilities is up to date in order to upsell at every opportunity and maximise profitability.
Making sure your personal appearance and uniform are in line with the required Collection/ Restaurant standards at all times.
Attending any training that has been set up to aid your personal development.

The Person

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Applicants must

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Have a passion for hospitality.

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Have at least 1 year's supervisory experience in a café/restaurant and/or bar (Essential)

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Have experience in carrying out opening and closing procedures of a café/restaurant and or bar including till reconciliations and other key holder duties. (Essential)

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Experience in cocktail making (desirable)

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Barista trained (desirable)

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Be able to demonstrate an ability to lead, motivate and inspire a team

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Have exemplary attention to detail

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Be performance-driven and focused on implementing a culture of excellent customer service

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Excellent planning and organisation abilities

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Be able to work well while under pressure and show initiative whilst multi-tasking

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Have a flexible approach to working shift patterns and be available to work early mornings, lunchtime, evening shifts, and weekends.

Perks of the job

GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS

Job Types

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Full-time, Permanent

Benefits

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