Customer Service Assistant - Maidstone, United Kingdom - Bliss Promotions

Bliss Promotions
Bliss Promotions
Verified Company
Maidstone, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Job Description:
Customer Service Representative


Duties:


  • Assist customers with product information, order status, and issue resolution
  • Process orders, returns, and exchanges accurately and efficiently
  • Maintain customer records and update information as needed
  • Collaborate with other departments to resolve customer issues and ensure customer satisfaction
  • Identify opportunities for process improvement to enhance the customer experience

Qualifications:

  • High school diploma or equivalent required; associate's degree preferred
  • Previous customer service experience in a fastpaced environment is highly desirable
  • Excellent verbal and written communication skills
  • Strong problemsolving and decisionmaking abilities
  • Ability to multitask and prioritize tasks effectively
  • Detailoriented with a high level of accuracy in data entry

Benefits:


  • Competitive salary commensurate with experience
  • Comprehensive health insurance package including medical, dental, and vision coverage
  • Retirement savings plan with employer match
  • Paid time off for vacation, sick leave, and holidays
  • Ongoing training and professional development opportunities

Salary:
£23,980.00-£25,078.00 per year


Benefits:


  • Company events
  • Company pension
  • Gym membership

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Work Location:
In person
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