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Customer Service - Crewe, United Kingdom - NWF Fuels

NWF Fuels

Verified Company

Crewe, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Advisor

We have a fantastic opportunity for a Customer Service Advisor to join our Central Sales Team in our Head Office in Crewe, we are on the lookout for talented individuals to deliver the best possible customer care, working on an inbound sales activity for the entire company.

The main responsibilities are:

Making outbound calls to promote our products to existing customers
Pricing and entering order details on the system
Delivering great service to customers
Working towards sales targets
Accurate Data Entry

What you should be able to bring to the role:

Previous experience in a customer service or sales role
An upbeat friendly approach when speaking to customers is essential
Passionate about customer service with the ability to ensure all customer interaction is positive and productive
Motivated to achieve targets
Resilience
Attention to detail
Ability to work under pressure
Effective listening skills to understand customer needs
Excellent communication skills on all platforms
PC literate

What is on offer:

Full time hours: Monday
Friday plus Saturdays on a rotational shift pattern (Saturday is paid at the overtime rate).
Competitive Salary
Commission Scheme
25 days holiday plus bank holidays
Opportunity to purchase up to 5 extra holidays per year
Monthly employee recognition awards
Long service awards
Access to free virtual fitness sessions
Contributory workplace pension scheme
Healthcare cashback plan
Employee assistance programme
Cycle to work scheme
Life assurance scheme
Brand new modern office

Why choose NWF Fuels?

As well as competitive pay and an excellent benefits package, NWF Fuels has a modern fleet of over 155 fuel tankers and a strategically located depot network.

NWF Fuels supplies a comprehensive range of fuel related products coast-to-coast throughout England and Wales to Domestic, Agricultural, Commercial and Retail customers.

A focus on service and the customer is what differentiates NWF Fuels in the market and it is the attitude of the people within NWF Fuels which drives this difference.

The business has grown both organically and through acquisition and is the third largest fuel distributor in the UK. NWF Fuels is part of the AIM's listed NWF Group listed on the London Stock exchange.

Job Types:
Full-time, Permanent

Salary:
£21,000.00 per year

Benefits: