Customer Service Operator Junior, Senior and Team - Didcot, United Kingdom - Akkodis
Description
Customer Services Operator - Didcot - Office based - Nuclear - Various Levels - Permanent opportunity
We are currently hiring for several exceptional Customer Services Operators at different levels (Junior, Mid, Senior and Team Lead) to come and join us here at Akkodis, specifically delivering Customer Service solutions to one of our end clients in the Nuclearsector.
Key responsibilities of the role include but are not limited to:
Answering in-bound telephone calls (20 per month on average)
Answering Social media queries (15 per month on average)
Involvement in events & community engagement
Workflow management & Client Support
What you need to succeed:
Excellent telephone matter
Strong written skills
Great attention to detail
Previous experience in a Customer Services background
IT Literate and capable of picking up new software quickly
Bandings are as follows:
Junior - £22,000 + 5% Bonus (0-1 years experience)
Mid - £24,000 + 5% Bonus (1-2 years' experience)
Senior - £26,000 + 5% Bonus (2-5 years' experience)
Team Lead - £30,000 + 5% Bonus (Requires demonstratable Team Lead experience within a similar capacity)
Adecco - AKKA is acting as an Employment Agency in relation to this vacancy.
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