Senior Administrator - Bradford, United Kingdom - Bradford Teaching Hospitals NHS Foundation Trust

Bradford Teaching Hospitals NHS Foundation Trust

Verified Company

Bradford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Brief Description of the Role and Job responsibilities**An exciting opportunity has arisen to join our growing reception team which provides administration and clerical support to various clinical services.

The job holder will provide administrative, clerical and training support across the trust reception services.

This includes dealing with face to face and telephone patient enquires, arriving and departing patients for their outpatient appointments, post, registering referrals, creating waiting lists, printing referrals and appointment letters, booking appointments, arranging transport and interpreters.

The job holder will be responsible for the ongoing training of the reception team and development of the reception services whilst providing support to the CPBS Team Coordinators and Team Managers.

The job holder will be the first point of contact for any team members operational issues and will be accountable for monitoring out patient waiting lists.

Summary of most important Experience/Skills/Qualifications required

You will be an experienced administrator who has worked with and provided services to the general public. You will have the ability to demonstrate excellent communication and customer service skills with working knowledge of computers, data input and word processing ideally within an NHS / Healthcare environment and dealing with patients.
**You must be flexible and be prepared to cover other admin services at BRI / SLH / outreach facilities if needed