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Call Centre Administrator - Hertford, United Kingdom - Personnel Link Group

Personnel Link Group

Verified Company

Hertford, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Hiring a Call Centre Administrator to work in Hertford

Call Centre Administrator Salary:

- £25,000 per annum

Call Centre Administrator Details:

Hours: 5 shifts per week with one weekend day required
Working for a familyrun business that operates a national plumbing, heating & drainage engineers callout service
Taking inbound calls, establishing the requirements and assigning an engineer to the job
Delivering quotes / final invoices to customers and taking payment over the phone
Providing prompt and efficient service to customers and assisting them on the journey from taking the call to completing the job
Following set processes and guidelines to ensure all required actions are carried out to achieve the desired outcome.
A starting salary of £25,000 (reviewed after 6 months of service)
5 shifts per week with one weekend day required 9 hr shifts with start times between 8am to 11am
Optional overtime available
Officebased role in Herford Town Centre
Full training will be provided
20 days annual leave allowance
Christmas shutdown
Workplace pension scheme

Call Centre Administrator Requirements:

Excellent customer service, communication and organisational skills. (essential)
Enjoy being on the phone in a busy environment. (essential)
Ability to work in fast paced environment (essential)
Previous experience in a call centre or customer service role would be preferred but all training will be provided

Submit your CV or call
Giovanna on
to apply

Job Types:
Full-time, Permanent

Pay:
From £25,000.00 per year

Benefits:

Schedule:

Work Location:
In person

Reference ID:
JIW9332

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