Collection Specialist - Bristol, United Kingdom - Amcor

Amcor
Amcor
Verified Company
Bristol, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Collection Specialist


Location:

Bristol, GB
Function:Finance
Part-time or Full-time:Full-Time
Job Type:Employee
Workplace type:Hybrid
Join Amcor and you can be part of the team that makes the packaging of the future better for people and our planet.


Here at Amcor, we work together every day to make a positive impact on the lives of millions of people across the globe by providing packaging for essential products, including food, beverages, pharmaceutical, medical, home and personal care.

We are sustainability leaders in our industry, and we were the first global packaging company to commit to making all our products recyclable or reusable by 2025.

In addition, our products play a vital role in a circular economy as we are working toward 30% recycled material across our portfolio by 2030, and we are one of few packaging companies committed to using science-based targets and achieving net zero emissions by 2050.

We are always looking for talented and passionate individuals who are motivated to make a difference.

Working at Amcor means you will have a unique opportunity to be a part of an organization that is committed to innovating and driving new solutions to create more sustainable packaging solutions.


Job Details Position


  • Job Title: Collection Specialist

BG and BU:
Amcor Flexibles EMEA

Function:
BG Finance & IT


Sub-Function:
BG Controlling


Location:
Open across Europe (
with the exception of Switzerland)
Line Manager's

Job Title:
BG Collection Manager

Advertising Legal Entity:
Amcor Group GmbH, Zuerich/Switzerland

Work contract Legal Entity:
Contract issued according to legal requirements and entity of the hiring country


Contract Type:
Permanent
Job Purpose

  • Cash collection of customer debts on time.

The collection specialist has the following main responsibilities:

  • Daily follow up of late payments
  • Elaborate improvements to make more customers pay on time Identify potential problems in the payment profile of customers and dealing with those in a proactive way
  • The main objectives are to increase cash flow, decrease risks on late payments, decrease bad debt write offs, reduce DSO (Days Sales Outstanding) and decrease overdue level (<5%).
    Job Dimensions & Scope
  • Collection management of circa 450 allocated accounts, based on language skills
    Principal Accountabilities
  • Contribute to cash flow improvement by driving DSO (Days Sales Outstanding) & Overdue down
  • Active contact with customers re outstanding amounts and/or overdues minimum 15 per day
  • Active collaboration with credit specialists, sales & customer service, finance Update and maintain FSCM database
  • Distribute statements & dunning letters according to defined Collection Strategy Pre due calling (detect and initiate resolution of administrative issues before the due date incorrect invoice details etc.)
  • Follow up on disputed invoices and collect data to understand root causes and support rectification
  • Follow up on claims/disputes with customer, sales & quality departments to reduce payment delays
  • Update CSI (dispute tool) Develop customer intelligence (external and internal customers)
  • Early warning signals: on time reporting of payment problems and modifications in payment behaviour
  • Accurate administrative follow up of:
  • Customer accounts
  • Claims and disputes (CSI)
  • Agreements
  • Contact data
  • Report on key reasons for nonpayment and escalate issues to Collection Manager and Credit Managers
  • Report on payment term discrepancies
  • Report on top 20 customers per site
  • Follow up on urgent actions re blocked accounts

Major Challenges & Complexities

  • The collection specialist role calls for significant internal and external interactions with numerous and diverse stakeholders
  • Multiple sites Internal Sales Departments
  • Multiple Sites Finance Teams
  • Multiple Sites Commercial Teams
  • Allocated customer Portfolio
  • BG Credit Director
  • BG Collection Manager
  • BU Credit Managers
  • BG Credit Process Manager
  • BG Collection Process Manager
  • Key Account Managers
  • Sales Representatives

Qualifications/Requirements

  • 1. Formal Qualifications and Experience Strong affinity with and experience of Collection and customer facing activities
  • Ability to use job related software tools
  • SAP & FSCM
  • Ability to use Microsoft Office tools (Excel, Word, PowerPoint,..)
  • Strong interpersonal and communication skills
  • Cross functional
  • Cross site
  • Cross cultural
  • Fluency/knowledge of
    German language a must any other language is an asset common language within the team and Amcor is English
  • Basic knowledge of accounting, good numerical understanding
  • 2. Specific Skills and Abilities Strong resultsorientation
  • Outstanding persuasion and negotiation skills
  • Strong ability to take initiative and work in a Team
  • Resilience
  • Accuracy _Having an eye for detail_
  • Capacity to work independently and in a structured way
  • Ability to communicate and receive best practice
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