Case Administrator - Swansea, United Kingdom - HM Prison & Probation Service

HM Prison & Probation Service
HM Prison & Probation Service
Verified Company
Swansea, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Details:


Reference number:


Salary:

- £19,087 - £23,182
Job grade:


  • Other
  • NPS Pay Band 2 National
    Contract type:
  • Permanent
    Type of role:
  • Administration / Corporate Support
    Working pattern:
  • Fulltime
    Number of jobs available:
  • 2Contents
Location

About the job


Benefits:

Things you need to know

Location

  • This position is based at NPS WEST GLAMORGAN HOUSE SWANSEA, SA1 5ABAbout the job

Job summary:


  • Please refer to Job Description
    Job description:

_ HMPPS__ _
_in Wales:
_

_Preventing victims by changing lives__ _

  • HMPPS in Wales works in an integrated way to keep communities in Wales safer and to give the men and women we work with the opportunity to change their lives. We commission and provide offender management services in the community and in custody to deliver the orders of the courts and support rehabilitation. Our aim is to deliver outstanding, seamless offender management services in Wales that protect the public, reduce reoffending, deliver value for money and support our partners._

_The Welsh Language Scheme_:


  • Welsh Language skills for this post are desirable._

_ HMPPS__ yng Nghymru:
_**
_ Atal pobl rhag dod yn ddioddefwyr trwy newid bywydau_:
  • Mae _HMPPS_ yng Nghymru yn gweithio mewn ffordd integredig i gadw cymunedau yng Nghymru yn fwy diogel, a rhoi cyfle i'r dynion a'r merched hynny rydym yn gweithio â hwy i newid eu bywydau._ _Rydym yn comisiynu a darparu gwasanaethau rheoli troseddwyr yn y gymuned a'r carchar i weithredu gorchmynion y llysoedd a chefnogi adsefydlu._ _Ein nod yw darparu gwasanaethau rheoli troseddwyr ardderchog ac esmwyth yng Nghymru sy'n gwarchod y cyhoedd, lleihau aildroseddu, cynnig gwerth am arian a chefnogi ein partneriaid._

_ Y Cynllun Iaith Gymraeg_:


  • Mae sgiliau iaith Gymraeg yn ddymunol ar gyfer y swydd hon._

Overview of the job
This is an administrative job within the National Probation Service.


Summary


The jobholder will provide administrative support within the National Probation Service (NPS), ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

This role may involve some out of hours work.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.


Responsibilities, Activities & Duties

  • The job holder will be required to carry out the following responsibilities, activities and duties:
  • Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
  • Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
  • Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
  • Provide cover for an effective and efficient reception and telephone enquiry service
  • Act as single point of contact within unit for specialist area of work as required
  • Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
  • Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
  • Carry out enforcement administration as required.
  • Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
  • Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
  • Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.
  • Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
  • Undertake specific Visor administration tasks in accordance with the procedures
  • Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and, distributing notes/minutes and action points
  • Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
  • Provide cover within the unit and to other units within the LDU and Division as appropriate.
  • Carry out safeguarding children duties in accor
More jobs from HM Prison & Probation Service
See all jobs of HM Prison & Probation Service