Administration Officer - Fleetwood, United Kingdom - Blackpool & the Fylde College
Description
The Role:
A key part of this role will be to handle enquiries and process bookings, along with supporting Reception duties.
The role requires you to have excellent administrative, organisational and interpersonal skills.
You must be able to work with a wide range of information and systems in order to process data accurately.
Full training for this role will be provided.Registry comprises of Management Information & Funding, Student Administration and Achievements.
Student Administration are responsible for the provision of a highly responsive, professional corporate service operating in partnership and collaboration with curriculum and other service areas across the College and with students and external customers.
The Department has members of staff situated across all campuses, and in most cases offers a professional front facing reception service.
student enrolment, funding & eligibility, qualification types & levels, registers, fee payment, progress status changes & data validation requirements.
Student Administration is very often the first point of contact for a student or visitor when entering a college building, and we enthusiastically strive to offer them a warm and friendly welcome to create a positive impression of the College.
The Department is zealous in its endeavour to provide an extraordinarily high level of customer service and further undertakes to provide general information, locate rooms, take messages, problem solve and signpost, and most importantly to listen attentively to the learner and be as obliging as possible.
Each of the curriculum areas have dedicated support from an administration officer to meet the needs of their curriculum and students.
- Enrolment
- Registers
- Student Support Funds
- Validation and continual maintenance of student data
- Receptions and Switchboard
- Post Services
Rewards and Benefits:
- Enhanced leave allowance of
38 days (fulltime equivalent), inclusive of bank holidays - Opportunity to purchase additional annual leave
- Competitive pension scheme:
- Teachers' Pension Scheme (TPS)
28.68% employer contribution - Local Government Pension Scheme (LGPS)
19.3% employer contribution - Extensive professional development opportunities for all, with B&FC choosing to invest circa. £1.8m annually in colleague development and professional qualifications
- Agile working opportunities
- Enhanced Family friendly policies
- Extensive wellbeing provision including, but not limited to:
- Access to funded Employee Assistance Programme (EAP) available 24/7, 365 days a year
- Occupational Health
- FREE Flu Vouchers for those not entitled through the NHS
- FREE eye tests
- Dedicated Wellbeing Hub available to all colleagues containing rich and varied content with resources relating to emotional, physical, financial and social wellbeing
- FREE healthy breakfast
- Sports facilities including fully equipped gym and discounted memberships
- Health and beauty salon
- Trim Trails on Campus (guided routes for walks)
- Onsite food outlets and Starbucks at subsidised rates
- FREE car parking
- Car lease scheme
- Cycle to work scheme
- Onsite kids 'Sports Camp' 8am 5pm during selected halfterm breaks
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