Certification Customer Services Administrator - Manchester, United Kingdom - BTTG & Shirley Technologies
3 weeks ago
Description
With a century of experience in têxtiles and related products BTTG and Shirley are the leading independent organisation for testing and certification.
BTTG specialise in the testing, certification and auditing of Personal Protective Equipment and Construction Products.Shirley is a member of the OEKO-TEX Association and offers testing and certification to STANDARD 100 by OEKO-TEX, MADE IN GREEN BY OEKO-TEX, STeP, DETOX TO ZERO, ECOPASSPORT, LEATHER STANDARD by OEKO-TEX plus analytical and investigation services and a member of the Expert Witness Scheme.
In essence we certify, test, audit, advise and train.
We operate in nine countries, assist clients in over 70 countries and have four laboratories in the UK along with one in India.
Due to a vacancy within the Certification Customer Service Team we are seeking a Certification Customer Services Administrator based in Trafford Park.
Reporting to the Certification Team Leader the main duties are:
- Creating and sending of Sales Orders
- Sending confirmation of payments to clients
- Raising and sending estimates and quotes
- Use of CRM
- Communication with customers
- Data entry
- General ad hoc administrative tasks
Essential Key skills:
- Organised, with excellent attention to detail
- High level of computer literacy and attention to detail
- Ability to meet deadlines and prioritise work
- Experience in administration duties and customer service is preferable
- GCSE's, including Maths & English
- At least 2 years' experience in a similar role
Job Types:
Full-time, Permanent
Pay:
£24,000.00-£26,000.00 per year
Benefits:
- Flexitime
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Yearly bonus
Education:
- GCSE or equivalent (required)
Experience:
- Customer service: 2 years (required)
- Administrative experience: 2 years (required)
Work Location:
In person
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