Carefirst Information Assistant - Cardiff, United Kingdom - Veesupportservices Ltd

Veesupportservices Ltd

Verified Company

Cardiff, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Summary:
CareFirst is the case management system used by social services and communities staff to record their service user information.

The system also provides key performance indicators. The CareFirst Information Assistant provides assistance and support to end users of the CareFirst system.

Duties:

To provide a single point of contact for internal / external users of CareFirst to log, expedite and, where applicable, resolve their queries or problems.

What We Are Looking For From You We are looking for a dynamic, enthusiastic, confident person to join a small team in helping to provide a single point of contact for Children's Services internal users of the current social care electronic case record system CareFirst and the move to Eclipse.

The successful person will be expected to set up new users and organisations on the system as well booking staff on to the appropriate training sessions.

Duties will also include, logging, expediting and, where applicable, resolving queries or problems from users and various data cleansing of records.

Job Type:
Temporary contract

Contract length: 3 months

Pay:
£12.38 per hour

Expected hours: 37 per week

Schedule: