Claims Adjuster - London, United Kingdom - Aspen Insurance Holdings
Description
Reference:
ASPUKRS00031
, England
Permanent - Full Time
About us:
Since Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully-tailored solutions.
We believe the way we work is just as important as the work we do, and we are guided by our core values of respect, honesty, trust and professionalism.
Aspen is a great place to develop your career offering an exciting and challenging environment where achievement is rewarded.The role:
- To evaluate and process in an accurate and timely manner, claims reserves and paid claims values in accordance with policy terms and conditions to provide the level of service and meet obligations contracted to by the company at all times.
- Use internal tools, processes and governance to minimise regulatory, legal and operational risk. and ensure operational reporting is accurate and delivered within required timelines.
Key accountabilities:
- Work with Aspen and market technology as required, adjust and authorise claim reserve and payments within a designated individual authority limit, escalating claims referrals as required
- Develop good, constructive working relationships with the Claims leadership team, wider claims team, market peers and wider Aspen business units
- Engagement and delivery of Claims projects, where required
- Liaise and negotiate with clients, brokers, loss adjusters and lawyers in the adjustment and settlement of claims, within a designated individual authority limit.
- Assist in the management of technical administration tasks such as 'static claims' and organise the provision of administrative services, maintain records and provide management information.
- Operate and utilise the inhouse IT system and that of external service providers for data input, reporting, data interrogation and report generation as required
- Oversee and manage the provision of claims experience reports for actuaries, Claims management, underwriters, brokers and clients
Skills & experience:
- Broad experience of working in a Claims environment within a specialized/complex Claims area
- Recognised qualification(s) and/or good practical knowledge of the insurance regulatory framework
- Commercial experience of the general insurance industry and claims trends, and able to provide quality advice and opinion where required
Other:
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