Cantonese Speaking Assistant Business Officer - Birmingham, United Kingdom - People First

People First
People First
Verified Company
Birmingham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description
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Ref: 21856

Your New Job Title:
Cantonese speaking Assistant Business Officer (Birmingham)


The Skills You'll Need:
Fluent in English and Cantonese, strong analytical skills and relevant experience in banking sector


Your New Salary:
up to 28k, depending on experience


Location:
Birmingham


Job status: 6 months fixed-term contract, possible to extend

Start date:
ASAP


Position Summary:


  • The role of Assistant Business Officer is to support Business Manager/Branch Manager to deliver a professional relationship management service to customers, prospective customers and professionals.
  • This is a key support role to the Business Managers. An important and attractive part of the role is the diverse and varied duties you would undertake on a daily basis, as well as gaining credit assessment skills and extensive knowledge of the retail andbuytolet mortgage lending.

What You'll be Doing Each Day:
Customer

  • To assist Business Managers/Branch Manager in delivering a superior relationship management service to customers, prospects and professionals.
  • To perform credit evaluation and conduct detailed and enhanced customer research to fulfil 'Know Your Customers' and 'Know Your Customers' Customers' requirements.
  • To support on daily activities including customers planning and pipeline management.
Process

  • To prepare credit proposals, annual reviews and reports on BTL mortgage credit facility for risk review, assessment and control.
  • To monitor and control designated accounts' performance in accordance to the Bank's guidelines.
  • To keep abreast of the current banking regulation, the Bank's Lending Policy and latest market conditions.
  • To provide support and cover for other Business Managers/Officers when required.
  • To provide relief cover for Retail when necessary.
People

  • To assist Business Manager/Branch Manager in achieving departmental objectives.
  • To ensure own personal development objectives are achieved.
  • To provide assistance and support to junior staff.
  • To build and maintain good business contacts internally and externally.
Compliance & Risk Management

  • To comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity.
  • To adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the daytoday work.
  • To main awareness of operational risk within assigned portfolio and minimise the likelihood of it occurring including its identification, assessment, mitigation and control.

The Skills You'll Need to Succeed:

Essential Skills:

  • Proficient in spoken and written English and Cantonese; Mandarin an advantage.
  • University graduate in related disciplines.
  • Experience of working in relevant environments such as Retail/ Mortgage/ Commercial/ Corporate Banking.
  • Good understanding of customers' needs and delivering superior customer service.
  • Good verbal and written communication skills
  • Experience of planning and prioritising work effectively and adhering to strict deadlines.
  • Ability to understand and analyse financial data.
  • Good understanding of the regulatory frameworks and compliance requirements.

Desirable Skills:

  • CeMAP qualified.
  • A good understanding of the UK retail mortgage market.

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