Administration and Business Support Officer - Leicester, United Kingdom - Leicester City Council

Leicester City Council

Verified Company

Leicester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job details:

Job reference

REQ1912

Date posted

01/03/2023

Application closing date

02/04/2023

Location

York House

Salary
- £20,812 - £21,189 per year

Package

Total benefit value (includes pension contribution and full holiday entitlement) £28,892

Contractual hours

Basis

Full time

Job category/type

Business Support

Attachments

Job

Administration and Business Support Officer - Level D:
Job description

Full Time / 37 hours per week / Permanent

Join our Adults Social Care Administration and Business Support team and help support and empower people with social care needs to achieve positive outcomes, independence, and quality of life.

You'll be deployed to provide support to our social care records function (supporting both adults and children's social care services) and to our Adult Social Care Contact & Response Service.

You'll process incoming referrals to Adults Social Care and support the council's social care records function by undertaking records searches, processing statutory records checks and carrying out other tasks to support and maintain our electronic and off-site manual records storage systems.

This is a full-time post, working 37 hours per week from Monday to Friday 8:30 am

5:00 pm (8:30am 4:30pm Fridays.)

You'll be working based at either Town Hall or City Hall, but there may be some opportunity for home working in the longer term.

What you'll be doing

You'll report to the Admin & Business Support Team Leader who will provide supervision and offer you support and encouragement to extend your skills, knowledge and experience.

What you'll need

Adults Social Care is a dynamic working environment, so you'll need to work fluidly, flexibly and responsively as a member of the wider Administrative and Business Support service.

You'll have experience of working quickly and accurately, including paying attention to detail and experience of dealing with customer enquiries on the telephone or in person, using your verbal and written communication skills to provide quality customer service.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance.

You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working.

We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities.

In addition, you can choose from several flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator.

Join us

If you would like a chat about this post, please feel free to contact Suri Chandarana or Karen Mosley
**Assessments will take place w/c 10th April and interviews will take place w/c 17th March.