Customer Service Advisor - Tyne and Wear, United Kingdom - Huntress
Description
This is a full-time, temporary, ongoing position and the role will be varied, but the main duties will be:- Using the CRM system to track customer queries, prioritising the workload.
- Managing a queue of queries ranging from clients to customers.
- Adhering to company compliance and escalating any discrepancies to the compliance managers.
- Coordinating investigations into queries and complaints to reach a resolution.
- Inputting data
You will also need:
- Basic experience of Microsoft Excel.
- Experience within a Customer Service setting.
- To be able to write and speak in fluent English
- Have access to the internet at home
In return our client offers:
- An hourly rate of £10.42ph
- Full time working hours (39 hours a week) between the hours of 8am and 6pm. This will be over 5 days out of the 7 and will include weekend working.
- Working on site in a safe working environment
- Free on site parking
- Option to work from home 1 week out of every 4
This is an excellent opportunity for those with transferable skills acquired in other roles too, including retail and hospitality
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
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