Housing Demand Ict Project Officer - London, United Kingdom - Ealing Council

Ealing Council

Verified Company

London, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

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Description

Job description

Both social housing and temporary accommodation are in short supply but customer demand for services and expectations are high.

As a local housing authority, we need to be able to offer the best possible customer service and find innovative and cost effective solutions in this difficult climate.

Ealing Council is delivering an ambitious change programme for its wider Housing Directorate, and this role will sit in the Housing Demand Department to improve our digital environment.

To be considered for the role, you will be a hardworking and enthusiastic individual with a proven ability in delivering ICT projects and plans.

You will work to stretching targets in a challenging environment, and will need to show high levels of initiative, skill and energy to create and maintain relationships with Housing Demand and Housing ICT colleagues to deliver a data-driven performance culture.

To rise to the challenge you will need:

Experience of collating and analysing data with a high level of accuracy and strong commitment to data integrity to ensure its timeliness and accuracy.
Experience of leading and delivering projects and new initiatives to improve service performance.
The ability to communicate effectively with a wide range of people operating at different levels, being able to convey often complex or technical information in a way that's clearly understood by everyone.
The ability to create, implement and maintain ICT systems knowledge, management information and business systems.
Experience of providing training and support to colleagues on ICT systems.
The ability to work proactively, independently and flexibly whilst working on a variety of projects and ensuring projects are delivered within timeframes.
Good communication skills, both verbal and written, with the ability to pay attention to detail.
The ability to develop, write and implement strategies, policies and procedures.