Service Advisor - Oxford, United Kingdom - Brayley

Brayley

Verified Company

Oxford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title

Service Advisor

Reference Number

saoxf0423

Location

Oxford

Contract Type

Full-Time Permanent

Closing Date

02/05/2024

Sservice Advisor

A little bit about us.
Brayleys Cars Limited are a regional dealer group based across London and the Home Counties. Formed in 2003, the group represents Honda, Mazda, KIA, Mazda, Renault, Dacia & Hyundai across the region. The group employs almost 305 people across 18 businesses and has an annual turnover close to £180m.

We have a fantastic opportunity for an experienced Service Advisor to join our busy Service Department at our Oxford branch.

The role is with a busy multi-franchise dealership that requires someone who can deal with high volumes, whilst also delivering a high standard of customer service.

Respond to enquiries from new and existing customers who need to make use of our workshop facilities.
Provide outstanding customer service as the face of both Brayleys and our partner vehicle brands as you guide our customers through their visit to our workshop for repairs and maintenance.
Meet team and individual targets by the sales of added value products such as continuing maintenance plans.
Manage the vehicle handover process, ensuring compliance with all processes when our customers collect their vehicles after repair.
Adhere to Brayleys and industry regulations.

Minimum Service Advisor Requirements:

At least 2 years' experience working within the motor trade/car dealership as a Service Advisor.
Experienced applicants from independent garages would be considered.
Kerridge experience is preferrable but not essential.

How can I progress my career?
With 305 members of the team across 18 dealerships, opportunities for progression frequently arise.

In fact, many of our current departmental managers entered Brayleys in similar roles and have developed in their career while remaining in the business.

Why Brayleys?

Brayleys are a multi-award-winning company with strong values that put our people and customers at the heart of everything we do.

Benefits available to our team in addition to generous salary packages include:

NO WEEKEND WORKING
An uncapped bonus scheme with very high earning potential
Minimum of 31 days holiday per year, increasing to 34 days with length of service rewards.
State of the art dealership facilities
Preferential rates on new and used vehicles, parts purchases, and servicing across all our franchises.
Cycle to work scheme.
Access to a brandnew car through the Brayleys Employee Car Scheme
Brayleys Employee Benefits programme giving access to discounts across high street and online retailers
Life Insurance
Group Contributory pension scheme
Career development opportunities and career progression
Inhouse and manufacturer training
Enhanced maternity & paternity leave after a qualifying period

- £500 colleague referral bonus

Independently certified as a Great Place to Work

Service Advisor - Experience Not Needed.

Are you fed up with the industry you are currently working in?

Would you like a job with NO WEEKEND WORKING

Stepping into the Automotive Industry could give you the lift you are looking for, and the added benefit of NO WEEKEND WORKING

Brayleys Cars Limited are seeking enthusiastic, committed people to join their successful aftersales teams across it's Honda, KIA, Mazda, Renault and Dacia businesses in London and the Home Counties.

A little bit about us.
Brayleys Cars Limited are a regional dealer group based across London and the Home Counties. Formed in 2003, the group represents Honda, Mazda, KIA, Mazda & Renault across the region. The group employs almost 275 people across 15 businesses and has an annual turnover close to £180m.

Isn't changing careers a bit of a risk ?

At Brayleys Cars Limited we understand that changing careers, or perhaps returning to work following a career break, can sometimes seem to be a daunting task.

It is important to us that Service Advisors who join us that are new to Automotive Retail, do so with confidence.

If I've never worked as a service advisor before, what sort of back-ground would make me a great in this role?
This is a question we are asked many times.

A successful service advisor is someone who loves meeting people, loves helping people and loves making sure that the experience when visiting one of our businesses is truly outstanding.

You may have worked in hospitality, you may have worked in another retail role or you may be returning to work following a career break, but if you love meeting people as much as we do, we are confident that you'll fit in really well.

All of our new to Automotive Retail service advisors receive a comprehensive suite of training designed to help you become an expert in the role, throughout your first 12 months with us.

If you have the following core skills, becoming a Service Advisor in Automotive Retail may be right up your street.