Ao Administrative Officer - Maidstone, United Kingdom - Ministry of Defence

Ministry of Defence
Ministry of Defence
Verified Company
Maidstone, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Details:


Reference number:


Salary:

- £24,985
  • Prorata for part time.
  • A Civil Service Pension with an average employer contribution of 27%
    Job grade:
  • Administrative Officer
  • AO
    Contract type:
  • Permanent
    Business area:
  • MOD
  • Strategic Command
  • Defence Medical Services (DMS)
    Type of role:
  • Administration / Corporate Support
  • Other
    Working pattern:
  • Parttime
    Number of jobs available:
  • 1Contents
Location

About the job


Benefits:

Things you need to know

Location

  • Invicta Park Barracks, Maidstone, Kent ME14 2NAAbout the job

Job summary:

Here at The Defence Primary Healthcare (DPHC), we are inclusive and dedicated, working to provide excellent support to our entitled personnel


We have an exciting opportunity for a AO Administration Officer to join the team here at
Invicta Park Barracks, Maidstone.

This position is part time offering 35 hours per week. Please note the salary will be pro-rata where part time hours are undertaken.

Does this sound of interest to you? If so, we would love to hear from you.


Job description:

As the successful post holder you will delegated responsibility for the smooth-running of the Reception Area/Waiting Room.

Duties include the preparation of notes and statistics before clinics and surgeries, scanning, administration of patient medical records held at the Practice and the organisation of patient transport as required.


Person specification:

Duties of the role include but are not limited to:

  • Maintaining all National Health Service (NHS) / military medical documents; this includes inputting/scanning of necessary medical details for internal/external patient records, protocols, forwarding patient records of those leaving the service, undertaking training for, and continually updating, Defence Medical Information Capability Programme (DMICP) patient details, ensuring all information is correct. Forwarding Secondary Care referrals and maintaining a detailed register, auditing weekly and chasing outstanding as necessary.
  • Receiving patients and visitors to the medical centre in an appropriate manner; making appointments for consultation/clinics for Service personnel, using the appropriate systems. Ensuring appointment books and medical files are uptodate, accurate and organised; managing the implementation of systems for the successful performance of medicolegal requirements, medical ethics and patient confidentiality. Responding to telephone enquiries appropriately.
  • First point of contact for compliments and complaints, directing all such communications to the appropriate lead/manager for timely action/response.
Please refer to the Terms of Reference for full details of the role.


Behaviours:

We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Making Effective Decisions
  • Working Together
  • Managing a Quality Service
  • Delivering at Pace
  • Communicating and Influencing

Benefits:


  • Alongside your salary of £24,985, Ministry of Defence contributes £6,746 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role
  • Free parking
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension
Things you need to know


Selection process details:


  • This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

This job role may be suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (your permanent duty station which is based on business assessment of where the work is best done) and working from home as a personal choice (if the role is suitable for this).

If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post.

The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.

There will be no reimbursement for any travel expenses for the interview.

Please note the salary will be pro-rata where part time hours are undertaken.


Please see the link to our Youtube channel for advice preparing your best responses with some hints and tips on answering behaviour based questions.


Hints and tips such as:

Your behaviours can be based on situations from work, volunteering or home; match your situation to the behaviour requested and how to use your 250-word limit.

Defence Medical Services - YouTube

This post does not offer any assistance with relocation allowances.

Feedback will only be provided if you attend an interview or assessment


Security:


  • See our vetting charter (opens in a new window).
  • People working with government assets must complete baseline personnel security standard (opens in n
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