Planner - Royal Tunbridge Wells, United Kingdom - Fortem Solutions Ltd
Description
The Role
Due to rapid growth and continuous success we are currently recruiting for a Planner to join our Town and Country repairs team with the office being based in Tunbridge Wells, Kent
Benefits:
- 24 days annual leave + bank holidays & your birthday off (or the nearest Friday/Monday, if it falls on a weekend) Pay review every January 26 weeks full pay maternity leave 8 weeks full pay paternity leave Discounted gym memberships at national and local gyms Up to £3,000 colleague referral fee Other benefits including dental care, private healthcare, cycletowork scheme, mobile phone provider discounts & more
The Project
The role requires you to:
- Allocate work to trades people within given time scales
- Resource work efficiently by being aware of tradespeople's availability and knowing where they are at all times
- Promote and maximize 1st time fix
- Management of 'Impact Diary' or equivalent through updates of Impact and DRS appointment slots according to resource available
- Monitor and report service delivery issues to senior service controller
- Manage, move and reschedule jobs to ensure that service levels are met, minimise travel time and to ensure available resources for delivery
- Ensure diary commitments are reflected with WIP report analysis and make necessary changes to reflect desired results
- Conduct daily check to ensure tradespeople are fully using their PDA's
- Produce client reports e.g. H+F Oracle report and service failure report
- Manage appointments and an appointment system
Essential and Desirable Criteria
Personal Qualities
At Fortem we look for a balance of skills and experience but just as important to us are your values and behaviours.
Additional Information
Some flexibility in working patterns is to be expected.
We offer you a bright future, one where you will have the opportunity to develop your career with a fast moving, forward thinking company, who recognises and rewards your achievements.
About Us
Here at Fortem we are passionate about people, with a real focus and drive around continuous development. We strongly believe that this passion has allowed us the success we have enjoyed in recent years.
Above everything else you will be joining a values based business:
our values are at the centre of every activity we undertake.
Having the right talent, coupled with the right culture and values, ensures that we have a sustained future and a trusted brand in our respective markets.
Job Reference:
FOR02379
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