Customer Services Claims Handlers - Eastbourne, United Kingdom - Recruitment South East Ltd

Recruitment South East Ltd

Verified Company

Eastbourne, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service

Confident Telephone Skills
Data Entry Skills

Claims Handler - Eastbourne
We are working with a large fulfilment company for insurers, who specialise in home contents. They are based in the centre of Eastbourne, within walking distance from the train station. They are currently expanding their claims department and are seeking enthusiastic

Claim Handlers to join the team.

Working hours are Monday - Friday, 9.00am pm (1hour lunch break).

Starting Salary £20,500 p/a

Responsibilities:

To discuss with policyholders during the first call and record accurately within the Claims Management System
To arrange and agree with the customer any necessary appointments for either homeinspection or collection of products as required
To provide clients and policyholders regular updates in relation to the progress of claims and ensure timely responses to all call back requests made by them
To ensure all diary actions, Claims Management System requests and personal reminders assigned to you are managed and processed in a timely manner

Key Skills:

Have experience within a Sales and/or Customer Service role
Have good negotiating skills
Be customer focused
Have a professional and friendly telephone manner
Have excellent communication and interpersonal skill
Have ability to work to deadlines and achieve results under pressure.

This is an amazing opportunity to join a fast paced, expanding and social organisation and develop upon your existing skills to thrive within this role.

Interviews will be taking place on January with an expected start date of 29th January 2024. New Year, New Career