Aeb Team Leader - Liverpool, United Kingdom - Total Training Provision

Tom O´Connor

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Tom O´Connor

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Description

AEB Team Leader

Reporting to:
Head of Operations


Position based:
Hybrid

  • North West based
Salary Band: 27-32 k


Hours:
Full Time

Holidays:25 + all bank holidays, Birthday off, Christmas Shopping Day


Benefits:
Westfield Health Scheme


Purpose of the Role

To lead, motivate and inspire the delivery team to deliver outstanding teaching and learning to ensure learners enjoy and achieve their qualifications in line with contractual requirements and quality standards and outcomes.

You will co-ordinate and plan our AEB and employability programmes.

Support the team through Teaching and coaching the team to development and progression of our learners across our programmes to complete the programme milestones to achieve successful positive outcomes/destinations.


Key Responsibilities

  • Lead the performance and output of the delivery team, supporting completion of 11's, observations in the field/ classroom and development planning to ensure KPI's are met and achieved.
  • Create and deliver reports to the Senior management team on the performance weekly / monthly.
  • Profile achievers each month to determine future success outcomes
  • Represent Total to external stakeholders as required and attend industry and related events as necessary to meet the needs of the business.
  • Develop customer relationships with employers via observational visits with team and referral networks through monthly updates
  • Lead on the High Risk and Leaver process to ensure minimum leavers/ achievers each week
  • Monitor and drive the progress of learners to ensure achievement
  • Support the team with delivery and marking as and when required
  • Ensure the team adhere to all company policies and processes
  • To recruit and build a collaborative working team who have the company values and interests of learners and employers at the forefront of delivery
  • Maintain and regularly update personal knowledge of funding, products, company and all quality processes required to deliver excellent business opportunities.
  • Maintain a costeffective approach ensuring objectives are reached without unnecessary expenditure, manage monthly expenses in line with company policy
  • Complete all necessary reporting to keep line management and the wider business informed of the activities and progress towards business KPI's
  • Lead and monitor communications with the delivery team
  • To bring an innovative team leader style to inspire and motivate the team to strive to do their very best.
  • To work closely with all department managers to ensure a cohesive delivery of our services
  • Ensure the team are coached and mentored to be the best they can be
  • To stand in as required for the Operations Manager
  • To ensure all KPI's are successfully monitored against operational targets
  • Any other duties that may be deemed business need

Essential Criteria
Knowledge, experience and skills required.

  • Knowledge of AEB funding
  • Knowledge of priorities for areas we work in LCRCA, GMCA, GLA, WYCA, Non-Devolved
  • Proven track record in a similar role/ function
  • Experience of delivering qualifications online
  • Knowledge of Ofsted requirements
  • Fully conversant with systems for example, Assessor Pro and Pics
  • A professional appearance and the social skills necessary to deal with a range of clients along with the selfconfidence and stature to represent Total at a senior level.
  • Ability to prioritise and work under pressure with good time management
  • Conduct your role in line with the behaviour aligned with our company values
  • Comply with and follow all processes within The Safeguarding Policy, ensuring safely of all learners is paramount.
  • Comply and follow all processes within the Health and Safety Policy
  • Comply and follow all processes within the IT Policy and, Data Protection and Information Security Policy
  • Promote equal opportunities and recognition of diversity throughout the company
  • Ensure the maintenance of confidentially and professionalism at all time
  • It is essential that you have a commitment to behave in a way that meets our company values and that places the leaner and their wellbeing at the heart of what you do.
  • We offer a full induction and training package to our new staff, so you very quickly feel part of the team.
  • As an essential car user, you must hold a full UK driving licence, be a confident and able driver, have access to your own vehicle and have the right to live and work in the UK (only if appropriate to the role).
  • Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. If applicable, the successful applicant will be required to undertake an enhanced DBS check, provide satisfactory references and prove their eligibility to work in the UK.

Equal Opportunities

Total Rewards
-
Total Leave - all staff benefit from 25 days annual leave + extra Christmas shopping day + extra day for Birthday + 8 Bank Holidays = Total 35 Days
- ** 2 Years' Servi

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