Clerical Administrator - Whiston, United Kingdom - Mersey and West Lancashire Teaching Hospitals NHS Trust

Tom O´Connor

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Description
12 Month Fixed Term/Secondment


We are looking to appoint a Clerical Administrator to provide a comprehensive administration service to the Surgical Care Team based at Whiston Hospital.


There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.

Previous experience in a similar role is desirable, but full training will be given.

Type discharge summaries as appropriate.

Ensure appropriate follow up arrangements/investigations are in place. Liaise with relevant Medical Secretary of Specialty accordingly.

Ensure any actions required regarding 8 week / tertiary referrals are dealt with and actioned.

Ensure all letters and discharge summaries are copied to the appropriate professionals and other agencies.

Ensure all outgoing post is sent out within 24 hours of signing. (inclusive of out of area GP letters)

Ensure all action reports are completed daily and all letters / attachments sent out the same day

Carry out all stock ordering for speciality areas and completion on SBS

Assist the Directorate in providing quality administrative support to the clinical teams.

Accurate and timely input of data onto information databases.

Filing of test results appropriately in a timely manner.

Photocopying/faxing, general housekeeping of the office environment.

Follow all Standard Operating Procedures for the area in which you work

Assist with collection of clinical data for audit and disseminate information to teams.

Attend appropriate training, meetings and education sessions at the request of manager.

Work with managers and administrative staff to review working practices, ways of working and find solutions to problems.

The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.


From 1st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.


The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.


The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.


Our Vision is to deliver 5 Star Patient Care:

  • CARE that is evidence based, high quality and compassionate
  • SAFETY that is of the highest standards
  • COMMUNICATION that is open, inclusive and respectful
  • SYSTEMS that are efficient, patient centred and reliable
  • PATHWAYS that are best practice and embedded, but also respect the individual needs of patients

Our achievements include:


  • Trust rated Outstanding by CQC Inspection August 201
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • Awarded National Preceptorship Accreditation for our Nursing & AHP Preceptorship Programme

Responsibilities:

Type discharge summaries as appropriate.

Ensure appropriate follow up arrangements/investigations are in place. Liaise with relevant Medical Secretary of Specialty accordingly.

Ensure any actions required regarding 18 week / tertiary referrals are dealt with and actioned.

Ensure all letters and discharge summaries are copied to the appropriate professionals and other agencies.

Ensure all outgoing post is sent out within 24 hours of signing. (inclusive of out of area GP letters)

Ensure all action reports are completed daily and all letters / attachments sent out the same day

Carry out all stock ordering for speciality areas and completion on SBS

Assist the Directorate in providing quality administrative support to the clinical teams.

Accurate and timely input of data onto information databases.

Filing of test results appropriately in a timely manner.

Photocopying/faxing, general housekeeping of the office environment.

Follow all Standard Operating Procedures for the area in which you work

Assist with collection of clinical data for audit and disseminate information to teams.

Attend appropriate training, meetings and education sessions at the request of manager.

Work with managers and administrative staff to review working practices, ways of working and find solutions to problems.


Work with Team Leaders/Administration Service Mangers to improve quality and range of services, with resources being managed according to agreed policies and priorities.

Additional Requirements
Follow risk management procedures at all times including the identification, assessment and management of risk within the division.

To abide by all Trust policies and procedures.

To be responsible for own professional/personal development, including participating in ongoing appraisal and personal development planning.

Any ot

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