Trainee Claims Adjuster - London, United Kingdom - MS Amlin

MS Amlin

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To be trained in technical and core skills to enable handling claims arising from responsible class of business (and arising from other classes where appropriate as per business requirements), from FNOL to settlement, with due consideration of subrogation/contribution where appropriate, in order to ensure consistent delivery of superior level of claims service and proactive claims resolution.

To learn how to provide consistent delivery of a first-class claims experience to clients, brokers and internal stakeholders in adherence with all MS Amlin policies, procedures, controls and our claims philosophy.

Job Description:

To learn how to actively monitor claims and be trained to create 'best estimate' reserves, how to proactively resolve claims so that they are settled promptly with a tight control of costs throughout lifecycle of a claim
To learn about all claims handling responsibilities and what is required to adhere to MS Amlin procedures, controls and Lloyd's/FCA/PRA/J-SOX regulatory requirements and individual performance results in green Claims KPIs (key performance indicators)
To build strong relationships and work together with responsible underwriters to create a compelling proposition to attract and retain desired business and provide support, as required, to our client partners
To learn and work with colleagues in all other departments within MS Amlin who are involved in claims handling process and controls e.g. Finance, Outwards Reinsurance and Compliance
To build and strengthen relationships with peers, brokers and service providers (TPAs, coverholders, adjusters, lawyers etc) in the market.
To learn about delegated claims authority processes and procedures to ensure all delegated parties handle claims according to our claims philosophy (as an extension of our team), under agreed service level agreements and in adherence to all procedures and regulatory requirements.
To proactively achieve Claims strategic objectives and participate in business modernization to transform current claims proposition towards our vision for a future claims service proposition
To act as ambassador of our company, raising our profile in the market (and at individual level) and proactively strengthening our claims reputation

What we are looking for:

Serviceorientated passionate about delivering great customer service

Growth mindset

Selfmotivated eagerness to learn and open to continuous improvement.
Highperformance mentality selfmotivated, outcomedriven with energy and determination to succeed in a fastpaced environment of business transformation
Excellent communication skills including willingness to collaborate, negotiate and actively listen, both facetoface and via virtual media.
Ability to build trust and manage relationships
A desire to work with data to spot trends, patterns and interdependencies
Experience & Skills Required:
Microsoft Office
Willingness to meet people and attend external events
GCSE in Maths and English or equivalent at grade 5 or above
A'Level results in A-C range

What does MS Amlin offer to support you in this role?

An introduction into the London Market insurance environment
A mentor who will work closely with you to determine the right career path with you
On the job training from various MS Amlin colleagues
Your manager will support you throughout the training programme, which will be created with you.
Digital learning which is flexible and adaptable
Valuable work and projects that will give you insights into the business