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Technical Services Coordinator - London, United Kingdom - CeX Ltd

CeX Ltd

Verified Company

London, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Details

Our UK IT department is looking for a highly motivated and resourceful person to join the team and build a career in an evolving and innovative environment.

As a Technical Services Coordinator, you will be responsible for various roles throughout our team. You will be responsible for prepping IT equipment and processing our faulty equipment returned to IT.

You will need to understand and have a working knowledge of the equipment we procure, with the ability to troubleshoot and resolve any issues that may arise.

Being based in an office, you will have to provide IT support to our Support Centre staff. Dealing with the people and problems on-site, generally being their first point of contact.

As part of the role, you will regularly visit our shops and other territories to perform maintenance and support our international teams.

Your time will alternate between office-based work and travelling to our various stores.

This will usually be in larger blocks of time rather than changing between the two daily, but occasionally travel may be required at short notice.

In addition to the above, you may also be given the opportunity to get involved in other projects as and when they arise.

This challenging role gives exposure to working with hardware, software, services, networks and security.

Roles and Responsibilities

Skills Required:

Essential

Strong written and comprehension skills
Excellent problemsolving skills
Excellent attention to detail
Ability to organise and prioritise workloads
Ability to understand the importance of and adhere to deadlines
Ability to drive with a valid driving licence (or the willingness to obtain this if successful)

Desirable

Ability to build processes and workflows
Technical writing skills
Creative thinking to develop new and innovative solutions
A basic understanding of coding scripts or tools
Understanding of how to scope, plan and write technical proposals
Experienced traveller

Personal Attributes

Ability to collaborate well
Selfmotivation to drive work to completion
Eager to learn new skills and technologies
Genuine interest in keeping up to date with the latest technology news
Should be flexible and able to accommodate work outside of standard business hours.
Should be confident in their ability to plan their travel and not daunted by the prospect of navigating unfamiliar locations and transport systems.

Useful Knowledge
Areas that would be beneficial but not essential, there will be opportunities to learn.

Hardware
Networking
End User Software
Scripting and automation
Active Directory
Windows administration
Procurement
Logistics

Salary

Based on experience

Working Hours
Working hours are 40 hours per week.

When not travelling or visiting stores, your time will be spent at the Watford Support Centre as your base location.

About Us

CeX was founded in London in 1992.

We buy, sell and exchange a range of technology and entertainment products, including mobile phones, video games, DVDs and Blu-ray movies, computers, digital electronics, TVs and monitors, and music CDs.

We have more than 500 stores across the UK, Spain, Ireland, India, Australia, Portugal, Netherlands, Mexico, Poland and Italy.

CeX has built a strong culture of innovation and operates with a shared drive and aspiration for continual improvement and a focus on creating positive change.

CeX is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary:
£29,000.00-£31,000.00 per year

Schedule: