Receptionist / Administrator - Brentford, United Kingdom - Adecco UK
Description
Receptionist / Administrator
£28k salary
Based - Brentford, Middx, TW8
Mon - Fri 9am - 5.30pm
Immediate start
Experience working within a FOH/ Reception position with Senior Admin Support essential for this role
IT literate (Word, Excel, Powerpoint)
Role:
To assist the Centre Manager to pro-actively manage and market the above Company Business Centres
- To assist the Centre Manager and Assistant Centre Manager to proactively manage and market the above
- Providing high levels of customer service at all times.
- Ensuring a warm, welcoming, helpful, efficient and responsive reception service for customers, telephone
- Assume role of Senior Fire Marshall and coordinate fire evacuations as required.
Main Responsibilities:
Customer Service
- Provide first class customer service to all customers, and visitors to the Centre.
- Liaise with all existing customers and potential new customers to strengthen and increase good customer
- Ensure all day to day customer needs and complaints are handled quickly, efficiently and to ensure total
- Encourage intercustomer trading events through network and location websites.
- Promote company through customer and general public contact.
- Assist in organising, managing and hosting of events to help promote customers, build communities, new
- Use relevant social media platforms (i.e. Instagram) to increase awareness of both customers and the Centre in
- To run the reception, office administration and bureau facilities within the Centre
- To be familiar with the Centre's Administration Procedures, systems, services and customers.
- In the event of a fire evacuation, assume role of Senior Fire Marshall and coordinate evacuation in line with
- Assist the Centre Team in ensuring compliance with Health and Safety policies and procedures, and
- Familiarisation with the customer moving in and out procedures.
To speak to a recruitment expert please contact James Wolland
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