Trade Counter Sales Supervisor - Bristol, United Kingdom - Toolstation

Toolstation

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

What you'll do

Join us in this exciting new role and you could soon be the face of Toolstation for all of your store's trade customers.

You'll save the day when they need an urgent part to finish a job. You'll become their favourite sales person - someone who provides servicewith a smile and always goes the extra mile.

And, through the use of Trade Account, key marketing deals and activities, you'll help drive up their spend level while maintaining the highest levels of customer service.

You won't need any trade or retail experience either. You'll just need to be keen to learn how our business works and a natural atbuilding lucrative lasting relationships.

In short, you can come from any background, as long as you bring your happy shiny personalityand are able to be the best you can be - every day.

We'll do the rest by providing all the training you need to succeed.
Day-to-day

Supporting. Helping the Store Manager deliver the company's "Trade Strategy", exceed trade targets and ensure that the store is successful and profitable.

Providing great service. Promoting the very best in customer service - making sure your store is a great place to buy and a great place to work.

Acting as the central point of contact. Whether it's in-store for all "Trade Account" related queries and conversations or passing on new leads and contacts to the Regional Business Development Manager.

Building a great working environment. You'll use your personality and energy to help create a great place to work where engagement is key - but fun is too.

Leading, coaching and developing others. Making sure we grow sales by ensuring appropriate team training takes place on a regular basis.
What you'll bring

Energy and enthusiasm. You're someone who gets the job done - outgoing and ready to roll your sleeves up whenever required.

A flair for customer service. Customers warm to you because of your friendly, approachable nature and proven ability to work confidently and professionally when dealing with them.

Adaptability.You adapt your style of communication depending on the customer and always engage at the appropriate level.

Openness to change. You're used to working in an ever-changing environment, possibly in a supervisory or team leader role, with experience in a trade environment useful, but not essential.

Reliability and responsibility. You're trustworthy, committed to delivering the Toolstation service proposition and willing to accept additional responsibility to support the store's operations.
What you'll get

Please note that whilst this position currently operates Monday to Friday,you would be contracted to work 5 days in 7 and weekend working may be required in the future.

Toolstation.
The story so far. We're one of Britain's fastest growing multi-channel retailers of tools, accessories and building supplies.

Backed by Travis Perkins plc, our freedom to operate as a nimble, entrepreneurial business means we're now well establishedand have even bigger plans.

The trade, home improvers and self-builders all trust us to deliver a lot more than tools.

So, our colleagues in our Head Office and Contact Centre in Bridgwater, at our Distribution Centres in Bridgwater, Middleton, Redditch andDaventry, and in our network of over 500 branches throughout the UK, work together to get the job done.

And with plans to open another 60 branches this year, we always have opportunities for great retail professionals who want to grow with us.

To apply
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Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation,religion, belief or disability_