Band 2 - St Albans, United Kingdom - West Hertfordshire Teaching Hospitals NHS Trust

West Hertfordshire Teaching Hospitals NHS Trust
West Hertfordshire Teaching Hospitals NHS Trust
Verified Company
St Albans, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We are looking to recruit a receptionist to join our friendly Patient Assessment team and am who can work in a multi-tasking environment, including:
In addition, the role is an 18-month level 3 Business Administrator Apprenticeship. The benefit from an environment where they can learn the fundamentals of their new role while gaining a qualification.

If required there is an option to obtain the Medical Terminology module as part of the above apprenticeship.


Dealing with patient requests over the telephone and in person who require medical care, ask the relevant questions and sign post them to the appropriate person.

Register new patients completing all necessary paperwork.

General admin duties such as sorting old patient records ready for summarising.

Deal with general patient queries.


There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust Major redevelopment works are planned as part of the New Hospital Programme.

These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.


The trust has recently gained 'teaching hospital' status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.

We are a flexible working employer

At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.

We encourage and welcome people with disabilities. If you need help, please ask.

To provide administrative support to the preoperative assessment team in the preparation of adult patients for elective surgery.

To greet patients on arrival and respond with sensitivity to any queries, being mindful of data.

protection and patient confidentiality

Check pts in on arrival on the EPR System

To sort incoming post and ensure outgoing post is dispatched.
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