Aircraft Fueller - Southend-on-Sea, United Kingdom - Esken Ltd

Esken Ltd

Verified Company

Southend-on-Sea, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Description

Job Purpose
To achieve excellent standards of customer service, quality and attention to detail. Excellent communication skills and proactive approach to all work requirements and a team centred ethos. Confident and professional approach at all times that enables effective resolution of conflicts and delivery of relevant solutions.

Ability to consistently follow standard processes and procedures in order to maintain an efficient and safe working environment whilst operating outside in diverse weather conditions.

We are a 24/7 operation and this role works a 4 on 4 off shift pattern covering a 24 hour period, 7 days per week.

Key Responsibilities*
Specific Responsibilities and Objectives

Perform accurate and efficient aircraft refuelling operations to a variety of aircraft utilising fixed wheelbase fuel bowsers.
Actively assist the Fuelling Supervisor with required with Quality and Standards control checks/measures.
Actively assist with overseeing safe, timely and efficient tanker deliveries in/out of the fuel farm.
Ensure that Health and Safety and adherence to LSACL, Airline(s) and regulatory bodies' processes and procedures, safe working practices are followed and maintained at all times.
Ensure any refuelling problems are managed with accuracy and efficiency ensuring that the Aircraft Dispatcher/Ground Handling Supervisor/Fuelling Supervisor are kept informed.
Ensure regular preventative maintenance within the operational environment (including but not limited to removal of FOD, Fuel Servicing equipment inspections/checks/cleaning).
Ensure that Fuel Bowser product levels are maintained within safety and operational requirements.
Ensure that all operational Service Level Agreements are met and maintained.
Work cohesively as part of the team so as to maximise cooperation leading to the efficiency and effectiveness of the operation.
Actively monitor and record Fuel Servicing equipment serviceability and fault reporting.
Ensure a record of any incidents/accidents involving Equipment, Aircraft, Customers or Staff are

- reported immediately to your Line Manager and documented accurately as per LSACL, Airline(s) & Regulatory body policies and procedures.

Ensure all paperwork and administrative duties are completed with accuracy, in a timely manner and relevant information is forwarded where appropriate.
Comply with airport procedures at all times, keeping fully updated with changes to procedures or new procedures.
Provide and maintain an excellent standard of customer service.

Skills Knowledge and Expertise

Key Attributes

Core

Excellent communication skills
Proactive approach to all work requirements and a team centred ethos.

Desirable

Knowledge of resource allocation / roster management

Qualifications

Essential

Full driving licence

Desirable

Full ADR (In Tanks)
LGV class 2

Experience

Desirable

A demonstrable background in the Aviation industry with specific knowledge of aircraft refuelling/servicing/airside operations.

Key Performance Indicators

Ensure all Airline Service Level Agreements/Key Performance Indicators are met or exceeded
All performance variances must be actioned promptly and honestly to ensure the integrity of LSACL
Compliance of all Regulatory Bodies, HSE, Airline(s) and LSACL procedures.
Leadership, Delivery and ownership of providing an excellent and efficient standard of customer service to both internal and external parties.
Ability to perform all tasks with accuracy, efficiency and in a safe manner within defined time constraints

Benefits

Cycle to Work Scheme

Our health and wellbeing policy is a key priority for us and encouraging employees to get out and about on their bike is a great way to promote fitness and the associated mental health benefits.

Apprenticeships

Lifelong learning through the investment in work related skills and qualifications of our employees is a priority for us, apprenticeships are a fundamental part of this offering and one which we encourage our employees to engage with at all levels.

Employee Assistance Programme

Our Employee Assistance Programme is there to confidentially support and provide advice and guidance to our employees with all health and legal related issues.

Employee Forums

We have established People Forums in each business area to allow us to understand perspectives of the team and to work together to identify opportunities to improve employee engagement and development.

Life Assurance
We offer all our employees minimum life assurance cover of 2 x annual salary.

Free Parking

Sustainable Travel Options

About Esken Ltd

We are focused on delivering growth in Aviation and Renewable Energy

Our expertise in the aviation and energy sectors span the highest levels of leadership and has been gained across core strategic, operational, and financial roles.

London Southend Airport attr