ERP Support Analyst - Colchester, United Kingdom - Bristow Holland

Bristow Holland

Verified Company

Colchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Bristow Holland is recruiting an ERP Support Analyst on behalf of a global organisation based in Colchester.

This is a hybrid working position offering 2 days a week working from home.

In this role you will provide ongoing support and development capabilities for the group ERP solutions as part of the IT ERP Team.

Responsibilities:

Work closely with users across all group sites to solve business problems, continually improve functions and enhance processes using indepth business knowledge and ERP solution expertise.
Collecting and understanding the business requirements for ERP system enhancements and translate these into functional specifications, detailed test plans and standard operating procedures.
Develop and maintain BI reporting using ERP functionality, Crystal Reports, Excel, Power BI etc to meet business Reporting and Analysis requirements.
Provide customer focused support to endusers in an approachable, obliging and helpful manner.

Required Skills & Experience:

Excellent working knowledge of Microsoft operating systems
Excellent working knowledge of SQL or Oracle
Good working knowledge of Cloud Technologies such as Office 365 / Azure / AWS
Able to communicate technical concepts to nontechnical colleagues.
Fully immersive experience of manufacturing Enterprise Resource Planning (ERP) systems (ideally IFS but knowledge of other systems such as Dynamics, SAP, etc. would be useful.)
Experience with reporting packages such as Crystal, PowerBI would also be beneficial but not essential.