Matchday Experience Executive - Bristol, United Kingdom - Ashton Gate Stadium

Ashton Gate Stadium

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As Matchday Experience Executive you will be responsible for selling, organising and running matchday experiences for Bristol City, Bristol City Women, Bristol Bears, Bristol Bears Women and Bristol Flyers.

The primary focus of the role is delivering memorable mascot packages and matchday group experiences for fixtures at Ashton Gate and Bristol Flyers home games.

KEY RESPONSIBILITIES

Selling mascot packages for all sports and ensuring budgets are met
Liaising with clubs to create mascot packages that deliver the best supporter experience
Working closely with various internal stakeholders (Marketing, Media, Fever Pitch) to ensure that mascot packages are promoted effectively
Creating mascot packages so they are available to be purchased online
Liaising with internal stakeholders to deliver mascot packages on matchdays clubs, hospitality, front of house, Brandvox and safeguarding
Selling flag bearer and guard of honour spaces for matchdays
Coordinating flag bearer and guard of honour arrangements on matchdays
Recruiting and training additional matchday casual staff to work on matchday experiences mascot packages, flag bearers and guard of honour
Responding to all matchday experience queries in a timely manner
Working with external suppliers to order any materials that are required to deliver matchday experiences
Assisting with group ticket sales
Supporting the wider Supporter Services team as and when required
Helping to deliver nonmatchday supporter events, such as open training sessions, tours and signing sessions

KEY OBJECTIVES (KPIs)

Delivering memorable matchday experiences for any mascot or flag bearer
Meeting budget targets for mascot package sales for Bristol City, Bristol Bears and Bristol Flyers
Recruitment and management of a team of casual Mascot staff
Ensuring that all correspondence with internal and external stakeholders is conducted in a timely manner

Essential Skills

Passion for working with children
Strong organisational skills and ability to multitask
Proactive approach to selling matchday experiences
Desire for continuous improvement
Attention to detail

Desirable Skills

Interest in sport or events
Confidence in working in a target driven environment

Safeguarding and Equality

We are committed to safeguarding the welfare of children and young people and expects all employees and workers to endorse this commitment.

We are committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.

Work pattern: 5 over 7 days including evening and weekends

Job Types:
Full-time, Permanent

Salary:
Up to £27,000.00 per year

Schedule: