Day Opportunities Resource Planner - Chelmsford, United Kingdom - ECL
Description
Day Opportunities Resource Planner
Salary:
£23,500 per annum
Hours:
Full time, 37 hours a week with flexibility required
Location:
Highfields Day Centre, Chelmsford, Essex
Do you pride yourself on having exceptional organisation skills?
Are you able to work under pressure, resolving queries effectively and efficiently?
ECL are looking for a Resource Planner to join our Day Opportunities team on a permanent basis.
Working across Essex, you'll be integral in managing shifts for our support workers within our Day Centres, ensuring that all customers receive the best service possible.
This new role would suit an individual who enjoys working in a fast paced, reactive environment.You'll need strong attention to detail to ensure administrative tasks are completed on time and to the highest standard with an appetite to learn and use our computer systems as we look to go paperless across our services.
To succeed in this role, you need:
- Experience of working with a variety of electronic systems with strong IT skills
- Exceptional communication skills and customer service
- Excellent organisational skills
- The ability to use your own initiative and resolve queries quickly and effectively
- The ability to work well under pressure
- To be able to work flexibly depending on the needs of the work environment
- Experience of dealing with sensitive data and an understanding of Information Governance/Data Protection would be an advantage
Travel required across Essex to support all our Day Centres as needed.
To view the full job description for this role, please click here.
What we can offer you as a Resource Planner:
- 24 days a year plus bank holidays, increasing with length of service
- Business mileage paid at 45p per mile
- Annual Performance Review, performance related pay and bonus
- Contributory Pension Scheme
- Healthcare Cash plan (including reimbursement for dental, optical and chiropody plus much more)
- Full paid induction and shadow training with ongoing support
- Up to £1000 Refer a friend scheme
Take the next step in your career and become part of the ECL Day Opportunities team.
- We have a written policy on the Recruitment of Exoffenders, which is available to view _here._
- We are proud to be part of the Disability Confident scheme which helps to employ, support and promote disabled people in the workplace._
- INDDO_
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